Recent Discussions
New support bot
The new "improved" AI Support Bot does not work correctly. Example: The original AI chat bot never worked, and apparently the new improved AI chat bot doesn't work either. Can you just put a button on the support site to open a ticket in rich text?JRider18 hours agoNeophyte20Views0likes3CommentsMultiple 443 SSL Certificates?
I was asked by someone why one of their servers is showing the normal HTTPS cert info, but some other certs (two Intune Connector certs which are also associated with port 443) are not showing up in LogicMonitor. I dug into the code for SSL_Certificates and I can see from the code in Active Discovery that it can see multiple certs, or it looks at all peerCertificates and generates an instance from the soonest to expire peerCertificate on that port, but doesnt generate an instance for all of them. If I'm interpreting it correctly. I do have the latest version of the LogicModule so I'm guessing we are out of luck. I might write a custom one that shows each cert that comes back from session.getPeerCertificates() as a separate instance. I mean, assuming the contents of session.getPeerCertificates() is what the code implies. I will check shortly. But in the meantime, I was wondering if there happened to be any datasources or logicmodules for Intune Connector certs or other information? Or am I completely off-base here? Thanks!SolvedLewis_Beard2 days agoProfessor145Views0likes7CommentsNew UI - Changes to Info tab on Resources page
Anybody else notice some major changes in the past few days to the Info tab of the Resources page in the new UI. I noticed the below 2 changes this week in the Info tab. I did not see this in any portal release notes, and both of these seem to be negative changes in my opinion which makes the UI worse. Can no longer see what group-level inherited properties are defined at. There used to be a column to see this, or a carat (<) icon which could be expanded to see the group a property is inherited from. Info tab can now only show 25 properties at a time, and you have to click through multiple pages to see all properties. as a caveat to this, the new search bar in the Info tab to filter properties is nice.Matt_Whitney7 days agoExpert26Views0likes1CommentGet added devices from a certain month
Hi Community Since 2 months our invoice is going above our contractual amount of devices. I want to have a list of the devices that are added in a specific month (for example October). Following the invoice of October we had 800+ devices added. I have contacted support, who told me to contact my CSM, who told me to contact the community, so here I am. Things I have done so far: check the audit logs and filter on "added resource" --> gives only 44 logs check the audit logs and filter on "added device" --> gives only 159 logs Does anybody have an idea on how I can see which devices are added in October? Thank you. kr Arnearnest7 days agoNeophyte22Views0likes2CommentsLinux Collectors: Expanded OS Support
We recently expanded our list of supported Linux distributions by adding Oracle, Chainguard, and Rocky Linux. Also, at the end of June we'll no longer support CentOS, as this distribution is end of life and no longer maintained. https://www.logicmonitor.com/support/adding-collector#h-collector-server-requirements Excerpt support list for Collector OS: Amazon Linux CentOS Linux (LogicMonitor End of Support: July 1, 2026) Chainguard Debian GNU/Linux Oracle Linux Server Red Hat Enterprise Linux (RHEL) Rocky Linux Ubuntu With this, over 93% of all Linux collectors used by our customers are using a LogicMonitor-supported Linux distribution. However, a little south of 5% of Linux collectors are still running CentOS that reached end-of-life four years ago, so if this applies to please make plans to migrate to a supported Linux distro to mitigate risk of monitoring disruption and to maintain a strong security posture.Patrick_Rouse8 days agoProduct Manager12Views0likes0CommentsCentralizing Vendor Status Pages in LogicMonitor - How are you doing it?
Hi everyone, We are currently tracking dozens and dozens of vendor/SaaS status pages and want to centralize them in a clean way. We’re trying to standardize the approach as the list grows. How are others handling the mix, for example every vendors status page is a little bit different or doesn't have the same options as the other. What’s your real-world setup for this? Thank you, Eddyeortiz8 days agoNeophyte33Views0likes2CommentsProblems monitoring Cisco Meraki using API
Hello, I am trying to monitor a Meraki network using LogicMonitor. I followed the instructions found in (https://www.logicmonitor.com/support/cisco-meraki-monitoring). Step 8 is about the filter section and how to filter on specific device categories. I am not sure on how to filter on specific categories and add them to a specific folder based on the response. I added two screenshots; one from the LM documentation page about Meraki and the other from the current configuration on LM. Meraki NetScan: *Note: I know that I need two extra properties in order to look for duplicate entries. My question: How do I apply specific filters in order to only monitor switches and wireless access points. And is it possible to categorize devices based on their type under different sub-folders?JeffreyM10 days agoNeophyte54Views0likes1CommentAnyone else having issues since Collector v39?
We got v39 on Tuesday. that night, and last night, we had a couple collectors that seem to lose connectivity with everything. We'll get a couple hundred alerts for Host Status / IdeInterval for every server the collector monitors. They 5 minutes later all the alerts clear. Very strange. I reinstalled the collector software on one of them so we'll see what happens in the next 24 hrs, but wanted to see if I was alone with this issue. THanks.Kelemvor11 days agoProfessor53Views0likes3CommentsEnhanced Script NetScans continually overwrites Resource Groups?
We have an Enhanced Script Netscan set up for a customer, set to run once an hour. It works as expected, adding the discovered Resources to the assigned Resource Group. We then manually add it to other Resource Groups and the next time the Netscan runs, it has removed that and simply placed it back into the discovery Resource Group. Our code IS setting the Group Name array, so I believe that's what's doing it. sql.eachRow(query) { row -> def host = [ hostname : row.IpAddress, displayname: row.LogicMonitorDisplayName, hostProps : [ "propertyX" : row.ValueX, "propertyY" : row.ValueY, "system.categories" : "NoPing", ], groupName : ["Devices by Type/Custom Device Type"], collectorId: lmCreds.collectorId ] hosts << host } However, the Netscan is set to exclude any existing Resources: Seems like a bug to me? Customer is unhappy and wants a fix! Any advice?David_Bond14 days agoProfessor91Views0likes5Comments