Recent Discussions
Any way to have one Escalation Chain send emails to different people for different resources?
Hi, I'm starting to play a bit with Token and how they can be used in Alerting. We have Integrations setup with Zendesk for routing tickets to different teams. Currently, we have about 15-20 integrations because we have one for every team/queue in Zendesk. The ticket is routed by specifying a different group_id in the ticket data that gets sent over. However, I realized that I can trim this down to just one Integration by creating a Property on each Resource or Group in LM that can contain the group_id for that device. I can then pass that through by using ##mygroupid## to the shared Integration instead of having to make a new integration every time we want to send a ticket to a new team. Hopefully that made sense. Anyway, we also have some Escalation chains that send an email along with a ticket. The email is part of the EC while the ticket is part of the Integration. I was hoping I could also create a property for email address and use that in the EC, but I don't see any way to use a token in an EC. I was hoping to do something like: Server1 - mygroupid:12345, myemail:bob@company.com Server2 - mygroupid:67890, myemail:sam@company.com If I could tell the EC to send an email to ##myemail## and then the Integration to use group_id ##mygroupid##, I could do almost everything just with one EC. Anyone know if anything like that is possible somehow?Microsoft O365 Sharepoint site monitoring behind SSO
I need to monitoring a single site in sharepoint but with it coming in as all GUID's and not the names its making it incredibly difficult. I was looking to do an internal website monitor but the site it behind SSO auth. Anyone been able to get this figured out how to do?Do you use SSO and require group membership? And does it also assign permissions?
Hi, We have SSO setup between LM and Azure. It's currently just wide open that anyone with an AD/Entra account can log into LM and get default Read-Only rights. However, I was asked to see about restricting access so that everyone would have to be in a certain LM Group in AD in order for them to get permissions. I think I can figure that part out but I'm also wondering about assigning roles to people based on their AD group. In LM we have various Roles setup so people only have Edit rights to groups that they manage. Network Team has edit rights to the Network Equipment group, Database team has edit rights to the Database Servers group, etc. I was originally thinking I'd use SSO just to grant base access and then I'd assign people to roles within LM that would set their permissions. Then I thought maybe I could create LM groups in AD for each team and have those grant access and handle the Roles people get assigned to. Just curious how many people utilize the role assigned from SSO thing and how well it works or if people just handle that within LM. Thanks.New UI - Changes to Info tab on Resources page
Anybody else notice some major changes in the past few days to the Info tab of the Resources page in the new UI. I noticed the below 2 changes this week in the Info tab. I did not see this in any portal release notes, and both of these seem to be negative changes in my opinion which makes the UI worse. Can no longer see what group-level inherited properties are defined at. There used to be a column to see this, or a carat (<) icon which could be expanded to see the group a property is inherited from. Info tab can now only show 25 properties at a time, and you have to click through multiple pages to see all properties. as a caveat to this, the new search bar in the Info tab to filter properties is nice.
Get added devices from a certain month
Hi Community Since 2 months our invoice is going above our contractual amount of devices. I want to have a list of the devices that are added in a specific month (for example October). Following the invoice of October we had 800+ devices added. I have contacted support, who told me to contact my CSM, who told me to contact the community, so here I am. Things I have done so far: check the audit logs and filter on "added resource" --> gives only 44 logs check the audit logs and filter on "added device" --> gives only 159 logs Does anybody have an idea on how I can see which devices are added in October? Thank you. kr Arne
Linux Collectors: Expanded OS Support
We recently expanded our list of supported Linux distributions by adding Oracle, Chainguard, and Rocky Linux. Also, at the end of June we'll no longer support CentOS, as this distribution is end of life and no longer maintained. https://www.logicmonitor.com/support/adding-collector#h-collector-server-requirements Excerpt support list for Collector OS: Amazon Linux CentOS Linux (LogicMonitor End of Support: July 1, 2026) Chainguard Debian GNU/Linux Oracle Linux Server Red Hat Enterprise Linux (RHEL) Rocky Linux Ubuntu With this, over 93% of all Linux collectors used by our customers are using a LogicMonitor-supported Linux distribution. However, a little south of 5% of Linux collectors are still running CentOS that reached end-of-life four years ago, so if this applies to please make plans to migrate to a supported Linux distro to mitigate risk of monitoring disruption and to maintain a strong security posture.
Centralizing Vendor Status Pages in LogicMonitor - How are you doing it?
Hi everyone, We are currently tracking dozens and dozens of vendor/SaaS status pages and want to centralize them in a clean way. We’re trying to standardize the approach as the list grows. How are others handling the mix, for example every vendors status page is a little bit different or doesn't have the same options as the other. What’s your real-world setup for this? Thank you, EddyProblems monitoring Cisco Meraki using API
Hello, I am trying to monitor a Meraki network using LogicMonitor. I followed the instructions found in (https://www.logicmonitor.com/support/cisco-meraki-monitoring). Step 8 is about the filter section and how to filter on specific device categories. I am not sure on how to filter on specific categories and add them to a specific folder based on the response. I added two screenshots; one from the LM documentation page about Meraki and the other from the current configuration on LM. Meraki NetScan: *Note: I know that I need two extra properties in order to look for duplicate entries. My question: How do I apply specific filters in order to only monitor switches and wireless access points. And is it possible to categorize devices based on their type under different sub-folders?
