Recent Discussions
Any way to add the graphs into a ticket using the Integration to a ticketing system?
Hi, When I get an alert email, it has a graph at the bottom showing me the last hour of data for that datapoint. This is super helpful to get some context around the alert. Is there any way to do that same thing with our Zendesk Integration and add the same graph into the tickets that get created? It would save a lot of time since going to view the graphs is usually one of the first steps we currently do manually with all our tickets anyway. I didn't see a ##GRAPH## token or anything like that so don't know if it's even possible. Thanks.Eaton UPS support
Anyone able to confirm that LM fully supports Eaton UPSes out-of-the-box? Someone who has their equipment? I'm aware of the two datasources "Eaton_UPS_Temp" and "Eaton_UPS_Remote_Environment" but these only cover environmental (temp/humidity). I suspect that Eaton power monitoring is covered by the generic "UPS Status" and/or "UPS Output Lines-", otherwise it would make no sense that LM would only provide environmental and not power monitoring, but wanted to actually confirm this. These generic datasources don't have documentation and LM support is not able to verify if they would be used or not. I'm sure I can write my own custom check if needed, but wondering if someone with the equipment can confirm built-in support either way. Thanks!Why don't website alerts clear when the site comes back up?
Hi, I always thought there was a strange delay in how long it takes for a website alert to clear after we fix the problem. I found out yesterday that the same amount of time a website takes to alert, is what it will take for it to clear. If I have a website set to check every 10 minutes, and clear after 4 failures, it will also then not clear until 4 passes. Does that seem idiotic to anyone else or is it just me? Why would I want a website to show down for 30+ minutes after I fix it and it comes back up? Now I have to sit and wait for half an hour for the alert to clear. And, if it comes up, and then goes down again before the original alert has cleared, I won't get a new alert and won't know that there's another problem. This just seems like a really bad design. At least for servers I can choose if I want it to clear immediately or not. For website I don't have that option so I have no way to force it to clear faster.
Webhook Event Collection
Greetings. To facilitate real-time communications and alerting, we are actively developing a new capability to collect webhook event data from third party cloud platforms like Cisco Meraki, Catalyst Center, Intersight...Juniper Mist, HPE Aruba Central... If you're interested in providing feedback, beta testing, or being an early adopter, please DM me.
Influence the GPU-monitoring future at LM - Product Mgmt call for your GPU needs/use cases
Influence the GPU-monitoring offerings and features at LogicMonitor… by sharing your needs and use cases. Help LM Product Management hone its GPU-monitoring roadmap by contacting Craig Phelps at Craig.Phelps@logicmonitor.com to set up a discussion. Please include contact info for additional GPU-savvy contacts from your organization, if applicable.Anyone else keep missing chats because there's no Audible Notification any more?
This is so annoying. I start a chat and get put into queue. I work on other things because I can't just sit there and stare at the chat window for 30 minutes. At some point, someone comes into chat, I don't respond, so they leave. Then I get to start the whole process all over. Before the "upgrade" the chat would 1) Tell me my position in the queue so I could tell when it would be my turned, and 2) It would Ding when someone chatted so I knew to flip back over if my browser was behind other things. This is so frustrating. Am I the only one that gets bit by this all the time?Resource Type Documentation
The Resource Documentation is missing information for the "deviceType" (Resource Type) enum. I'm trying to update the LogicMonitor.Api nuget package (free, open source, MIT) for C# / .NET developers. Ask of LogicMonitor: Please could someone with access to the Santaba source code review the deviceType enum and provide feedback on this file: ResourceType.cs I'm interested in: Missing members (what are 1, 3 etc.?) Reviewing existing members (are 8 and 10 correct, for example?) Because it's not present anywhere on the Internet (that I can find), here is what we have so far, in case it's helpful for others: 0: Regular device 2: AWS IaaS 4: Azure IaaS 6: Service 8: PaaS 10: SaaS Also, we assume that this is what is used for LogicMonitor Pricing. Please could someone confirm? If so, we are missing an enum member for Wireless Access Point. Ask of the Community: If there is anyone with such devices in their portal, please could you look at the info tab? You should see something like this, but the number will be different, and I would like to know what that number is:Webhook Event Collection & Cisco Meraki
As a Cisco Meraki Strategic Technology Partner, we are always looking for ways to make our integration the best that it can be, so you can get the most out of your investments with Cisco and LogicMonitor. So, today we kicked off R&D planning for [safe harbor statement] the ability to collect webhook events from Cisco Meraki with the following objectives. Mitigate Cisco Meraki Dashboard API rate limiting. Enable [near] real-time alerts for things like camera motion, IoT sensor measurement threshold breach (or automation button press), power supply failure... Facilite sending webhook events from Cisco Meraki to LogicMonitor I have the following assumptions. Customers want to be alerted on most, but not all webhook events. Customers want to have multiple inbound webhook configurations, i.e. for different tenants/customers or different Cisco Meraki organizations. Cisco Meraki is the first but not the only platform that customers will want to use to send webhook events to LogicMonitor. If you had a magic wand and could make such an integration do exactly what you wanted, what would be your number one ask? Thank you!
