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If a collector fails to a down collector, will it then fail to that collectors backup?
Hi, We have three collectors that can all see the same items. Normally we've had them setup where 1 and 2 fail to each other, and 3 fails to 1. However, if we ever lose two at a time, we'd be stuc...11Views0likes1CommentImportant Update on Support System Migration: Erroneous Emails Delivered for Previously Closed Cases
1 MIN READ After our recent migration to our new Support system, an issue occurred that caused automated emails to be sent out referencing updates on historical cases previously closed. We are aware of the situ...208Views0likes3Comments