Recent Discussions
New UI - Changes to Info tab on Resources page
Anybody else notice some major changes in the past few days to the Info tab of the Resources page in the new UI. I noticed the below 2 changes this week in the Info tab. I did not see this in any portal release notes, and both of these seem to be negative changes in my opinion which makes the UI worse. Can no longer see what group-level inherited properties are defined at. There used to be a column to see this, or a carat (<) icon which could be expanded to see the group a property is inherited from. Info tab can now only show 25 properties at a time, and you have to click through multiple pages to see all properties. as a caveat to this, the new search bar in the Info tab to filter properties is nice.Matt_Whitney19 hours agoExpert7Views0likes1CommentGet added devices from a certain month
Hi Community Since 2 months our invoice is going above our contractual amount of devices. I want to have a list of the devices that are added in a specific month (for example October). Following the invoice of October we had 800+ devices added. I have contacted support, who told me to contact my CSM, who told me to contact the community, so here I am. Things I have done so far: check the audit logs and filter on "added resource" --> gives only 44 logs check the audit logs and filter on "added device" --> gives only 159 logs Does anybody have an idea on how I can see which devices are added in October? Thank you. kr Arnearnest2 days agoNeophyte15Views0likes2CommentsLinux Collectors: Expanded OS Support
We recently expanded our list of supported Linux distributions by adding Oracle, Chainguard, and Rocky Linux. Also, at the end of June we'll no longer support CentOS, as this distribution is end of life and no longer maintained. https://www.logicmonitor.com/support/adding-collector#h-collector-server-requirements Excerpt support list for Collector OS: Amazon Linux CentOS Linux (LogicMonitor End of Support: July 1, 2026) Chainguard Debian GNU/Linux Oracle Linux Server Red Hat Enterprise Linux (RHEL) Rocky Linux Ubuntu With this, over 93% of all Linux collectors used by our customers are using a LogicMonitor-supported Linux distribution. However, a little south of 5% of Linux collectors are still running CentOS that reached end-of-life four years ago, so if this applies to please make plans to migrate to a supported Linux distro to mitigate risk of monitoring disruption and to maintain a strong security posture.Patrick_Rouse2 days agoProduct Manager4Views0likes0CommentsCentralizing Vendor Status Pages in LogicMonitor - How are you doing it?
Hi everyone, We are currently tracking dozens and dozens of vendor/SaaS status pages and want to centralize them in a clean way. We’re trying to standardize the approach as the list grows. How are others handling the mix, for example every vendors status page is a little bit different or doesn't have the same options as the other. What’s your real-world setup for this? Thank you, Eddyeortiz3 days agoNeophyte25Views0likes2CommentsProblems monitoring Cisco Meraki using API
Hello, I am trying to monitor a Meraki network using LogicMonitor. I followed the instructions found in (https://www.logicmonitor.com/support/cisco-meraki-monitoring). Step 8 is about the filter section and how to filter on specific device categories. I am not sure on how to filter on specific categories and add them to a specific folder based on the response. I added two screenshots; one from the LM documentation page about Meraki and the other from the current configuration on LM. Meraki NetScan: *Note: I know that I need two extra properties in order to look for duplicate entries. My question: How do I apply specific filters in order to only monitor switches and wireless access points. And is it possible to categorize devices based on their type under different sub-folders?JeffreyM4 days agoNeophyte52Views0likes1CommentAnyone else having issues since Collector v39?
We got v39 on Tuesday. that night, and last night, we had a couple collectors that seem to lose connectivity with everything. We'll get a couple hundred alerts for Host Status / IdeInterval for every server the collector monitors. They 5 minutes later all the alerts clear. Very strange. I reinstalled the collector software on one of them so we'll see what happens in the next 24 hrs, but wanted to see if I was alone with this issue. THanks.Kelemvor5 days agoProfessor46Views0likes3CommentsEnhanced Script NetScans continually overwrites Resource Groups?
We have an Enhanced Script Netscan set up for a customer, set to run once an hour. It works as expected, adding the discovered Resources to the assigned Resource Group. We then manually add it to other Resource Groups and the next time the Netscan runs, it has removed that and simply placed it back into the discovery Resource Group. Our code IS setting the Group Name array, so I believe that's what's doing it. sql.eachRow(query) { row -> def host = [ hostname : row.IpAddress, displayname: row.LogicMonitorDisplayName, hostProps : [ "propertyX" : row.ValueX, "propertyY" : row.ValueY, "system.categories" : "NoPing", ], groupName : ["Devices by Type/Custom Device Type"], collectorId: lmCreds.collectorId ] hosts << host } However, the Netscan is set to exclude any existing Resources: Seems like a bug to me? Customer is unhappy and wants a fix! Any advice?David_Bond8 days agoProfessor90Views0likes5CommentsCould you please guide me on how I can manage the usage of LM logs?
It appears that our current usage of LogicMonitor logs storage has exceeded the allocated limit of 180GB. How could we address this over usage issue? Do you have ideas on how to prevent this from happening in the future?tuco17 days agoNeophyte108Views1like3CommentsDynamic Dashboards
Tokens are one of the most powerful aspects of LogicMonitor's dashboards. They make it possible to easily change the subject matter of an entire dashboard (or a group of dashboards). A question that comes up from time-to-time is if it's possible to dynamically update a dashboard using a drop-down menu on the dashboard itself instead of having to edit the dashboard. While there are some exciting changes coming to LogicMonitor's dashboards in the future, I wanted to see if I could come up an option that works today. The end result is a solution that allows dynamically choosing token values for groups, resources, and/or instances directly from the dashboard itself. It turned out to be a great demonstration of what's possible using LogicMonitor's API. Assuming your dashboard is designed to take advantage of tokens (like all the bundled dashboards are), then this selector makes it easy to quickly flip between different contexts. Refer to the Creating Dashboards support article for more info on using dashboard tokens. Some good use-cases for this dynamic selector: Switching between different MSP customers. Flipping to different cloud subscriptions or vCenters. Flipping between facilities, datacenters, or environments (prod, dev, QA, etc.). Below is a link to a sample dashboard that's a variant of LogicMonitor's bundled Windows dashboard but with two new widgets: a "Resource Selector" widget and a "Read Me" text widget that describes how the selector works. The resource selector is just a normal Text widget but with some JavaScript embedded that leverages the LogicMonitor API to populate the drop-down menus and update the dashboard's tokens as appropriate. Dynamic_Dashboard_-_Windows.json To use the above dashboard, save the linked JSON file to your local workstation, then in your LogicMonitor portal go to Dashboards and click Add > From File. Configuring the widget can be done through dashboard tokens. The tokens mentioned below will determine which dynamic drop-downs are displayed. For instance, if no 'defaultInstance' token is defined then the Instance drop-down won't appear. Refer to the token descriptions below for more details. Required Tokens: 'defaultResourceGroup': a common token used by the widgets on the dashboard. The 'Resource Group' drop-down menu will update this token upon clicking Go. 'apiID' & 'apiKey': a LogicMonitor API ID and secret key used for REST API calls. Note: there's a place near the top of the Resource Selector's Javascript source where you can optionally hard-code these two values instead of more openly exposing them in a token. Optional Tokens: 'defaultResourceName': (optional) a common token used by widgets on a dashboard for specifying the resource(s) to show data for. The 'Resource' drop-down menu will update this token upon clicking Go. If the token isn't defined then the script will hide the 'Resource' menu under the assumption that it's not being used on this dashboard. 'defaultInstance': (optional) Token used by widgets on a dashboard for specifying instances to show data for. The 'Instance' drop-down menu will update this token upon clicking Go. Note that if you want to use the 'Instances' menu, it requires a named resource and a datasource to fetch instances for. If the 'defaultInstance' token or 'defaultDatasource' tokens aren't defined on the dashboard OR the 'Resource' menu is set to "*" then the 'Instance' menu will be hidden. 'dynamicGroupParentID': (optional) The numeric ID of the parent group you want to limit the dynamic group drop-down to. Will default to the root group (ID 1) if not specified. 'defaultDatasource': (optional) Name of a datasource that will be used for gathering instances that dynamically populate the 'Instances' drop-down menu. 'hideDynamicGroupDropdown' or 'hideDynamicResourceDropdown' or 'hideDynamicInstanceDropdown': (optional) can be set to "true" to force the 'Resource Group', 'Resource', or 'Instance' drop-down (respectively) to be hidden. This allows the widget to be flexible for choosing a group, a resource, an instance, or any of them. Enabling the Sample Dashboard In order for the selector to work with your LogicMonitor portal's API, you'll need an API credential that has "Manage" rights to the dashboard (so the dashboard's tokens can be updated) plus "View" rights to any groups & devices you want in the drop-downs. You can learn about creating API credentials here: https://www.logicmonitor.com/support/settings/users-and-roles/api-tokens Aside from an 'defaultResourceGroup' dashboard token, you'll need to add two tokens to the dashboard specifying the ID and key of the API login you created. You can set these by opening the dashboard's Manage dialog and adding two new tokens: 'apiID' and 'apiKey' (note: these can be added at a dashboard group-level as well). Other tokens you set on the dashboard will help determine behavior of the selector widget. For instance, if you set a 'dynamicGroupParentID' token containing a numeric ID of a resource group, then the selector will only show groups & resources under that parent group. Likewise, having a 'defaultResourceName' token will enable the Resource selector. Refer to the "Read Me" widget for full details on all the options. So How Does This Work? When the "Resource Selector" widget is first loaded, Javascript embedded in its HTML source makes a call to the LogicMonitor REST API to get a list of items to populate options in the appropriate drop-downs. The widget will auto-populate parent-child menus as appropriate. For example, when a new group is chosen in the 'Resource Group' menu then the 'Resource' drop-down list will auto-update to reflect what's inside the newly chosen group. When the Go button is clicked, the widget's script does the following actions: 1. Calls LogicMonitor's [Get Dashboard](https://www.logicmonitor.com/support/rest-api-developers-guide/v1/dashboards/get-dashboards) REST method to get the current dashboard definition. 2. Loops through the dashboard's tokens retrieved during step #1 looking for 'defaultResourceGroup', 'defaultResourceName', and 'defaultInstance'. If found, it updates them in memory with the values chosen on the drop-downs (unless the respective field was set to be hidden). 3. Calls LogicMonitor's [Update Dashboard](https://www.logicmonitor.com/support/rest-api-developers-guide/v1/dashboards/update-a-dashboard) REST method to save the new token values. 4. Refreshes the page to reflect the new values. How To Use This On Other Dashboards Since the selector widget was designed to leverage tokens, applying it to another dashboard is as simple as cloning the widget to another dashboard and configuring any appropriate dashboard tokens (if not already set at the group-level). Note: if you don't want to set your API ID and key as dashboard tokens, there's a spot you can set them inside the selector widget's source code instead. That allows you to hide them, especially if the user only has read-only privileges for the dashboard since they won't be able to edit widget's configuration. I'll post a follow-up comment on where to do that.Kevin_Ford19 days agoEmployee1.3KViews25likes16Comments