Recent Discussions
LM Tokens can they be broken down
Hi, We have a ServiceNow integration and use the ##EXTERNALTICKETID## in our alerts views and dashboards. However I believe tokens are clunky and not particularly granular. For example ##EXTERNALTICKETID## also contains the integration name as part of the token. Something we do not want all we need is the TicketId as per the JSON payload. In addition it is not possible to rename the column header is alerts and dashboards. This makes look untidy. Would it be possible to have something like: ##EXTERNALTICKETID.TICKET## with the ability to have a DISPLAYNAME option ##EXTERNALTICKETID.INTEGRATION##with the ability to have a DISPLAYNAME optionphakesley5 hours agoNeophyte40Views3likes4CommentsLogUsage data source
Hello, We are having all our devices sending syslog to LM collector. Via LogUsage data source, we can monitor if the device sends syslog data or no. But the threshold to alarm on that is only 60 minutes. We would like to make the threshold longer like 1 or 2 days because some devices are quieter than others, and we want to control if we missed to configure syslog on one of the devices or it doesn't send syslog anymore due to any reason. So, i contacted LM support, they said it would be custom datasource. Any help with how to achieve that?omarhegazy8 hours agoNeophyte21Views0likes2CommentsCollector Device Name should be a Hyperlink but isnt
I have a collector, that is up and functioning normally, on my Collectors page, and as we always do, it monitors itself. I can get to the resource by searching for it in the Resource tree, I can see the resource lists itself as the collector with the right collector number. The IP on the resource matches the IP of the collector when I log into the collector itself. So everything seems fine. BUT on the Collectors page (UIv3) where you have Status, ID, Device Name, Description, Version, Manage, Logs, SDT, Resoruces, etc .... the Device Name is supposed to be a blue Hyperlink, same as it is for every other collector we have. I cant figure out what little tricky thing is making this link not work. I feel like I may have asked here or somewhere before. What are the requirements for that collector to have the Device link to its own resource? It is for sure monitoring itself. Thanks!SolvedLewis_Beard13 hours agoExpert40Views0likes4CommentsDo widget expressions support if/then value substitution?
A user has a need to treat zero values on some jitter graphs as if they were NULL, and not roll up into some averages on a widget. I know that I can add a complex datapoint to the datasource, or clone the datasource and add a complex datapoint separately. Or I could declare the range of valid results to exclude zero in the datapoint on such a datasource. But I really dont want to maintain a datasource (new or changed). Can widget expressions do thing like seeing a non-display variable to an expression that is if/then/else, instead of just math? Something logically equivalent to: if (AvgSDJ <> 0) {return AvgSDJ;} else {return NULL;}. NewAvgSDJ = NULLIF(AvgSDJ, 0) Or perhaps there is some strictly mathematical way to do it? I really dont want to alter an official datasource or maintain a clone, but I need to get a solution. Thanks!SolvedLewis_Beard2 days agoExpert94Views0likes9CommentsAlert Trends (Counts) by LogicModule/Datapoint?
A user asked me if there is a way to know how many alert happened over a given time period, broken down (or rolled up) by counts, based on LogicModule, or even LogicModule/Datapoint? For example, he would want to see that in folder Customers/Region1/ that there were 47 ping alerts, 32 host down, 17 ssl cert alerts, 4 file system alerts, etc etc, with the counts by each one based on the time period selected. The Alert Trends report will show alerts per folder or some similar very basic rollup, and I can make an alerts report and pick a specific logicmodule to see the counts for just that logicmodule. But I dont really see a way to do it. I think the user would even be OK if it were possible to do counts on the Alerts page. Maybe there is some ticky way to do it by the Resource Explorer, that only occurred to me as I'm typing this. I guess I will check. But is there any way to get a breakdown, or counts, of alerts by type? Preferably in a report, but on a live page like Alerts page or Resource Explorer would be fine. Thanks!Lewis_Beard3 days agoExpert110Views0likes4CommentsDisable Alerting by Instance at Resource Group Level?
I think the answer is "no" here but I promised someone I would ask. There is some Microsoft update coming that is apparently about to break one Automatic Services instance and make them all start alerting, "System Guard Runtime Monitor Broker". At least that is what I'm told. I know I could make an alert rule to scoop that guy out and send it nowhere, but the user really wants to do the equivalent of toggling alerting off on all those instances manually, so that the alert doesnt show in the UI either. (Apparently the service will still be in the services list in Windows so LM wont delete the instance). I checked the Resources Folder in the UI, both UIv3 and also UIv4 (sigh). I dont see options, and I know a couple of years ago, I had asked around and got similar answers. There is no instance column or anything where you can put an expression or anything. But hey, I figured I would ask. Thanks in advance, either way.Lewis_Beard3 days agoExpert99Views1like2CommentsInfluence the GPU-monitoring future at LM - Product Mgmt call for your GPU needs/use cases
Influence the GPU-monitoring offerings and features at LogicMonitor… by sharing your needs and use cases. Help LM Product Management hone its GPU-monitoring roadmap by contacting Craig Phelps at Craig.Phelps@logicmonitor.com to set up a discussion. Please include contact info for additional GPU-savvy contacts from your organization, if applicable.109Views5likes0CommentsAnyone else keep missing chats because there's no Audible Notification any more?
This is so annoying. I start a chat and get put into queue. I work on other things because I can't just sit there and stare at the chat window for 30 minutes. At some point, someone comes into chat, I don't respond, so they leave. Then I get to start the whole process all over. Before the "upgrade" the chat would 1) Tell me my position in the queue so I could tell when it would be my turned, and 2) It would Ding when someone chatted so I knew to flip back over if my browser was behind other things. This is so frustrating. Am I the only one that gets bit by this all the time?Kelemvor9 days agoExpert90Views0likes0CommentsUnclear GD Collector 37.000 Release
Over the last week I saw the collector install was defaulting to v.37.000 (General Release). This seems like an issue in light of: There have been no Early Release collectors in the 37 version previous to this release There were no release notes for this until today, which only lists "A minor fix" Are others experiencing this, and is there any other information about this major version jump? https://www.logicmonitor.com/release-notes/collector-release-notes-timelinecollectorJaredM9 days agoNeophyte179Views5likes2CommentsWindows Least Privilege and polling (WinServer)
Regarding the Dec 31 Windows Least Privilege nightmare fuel (I know the page claims it wont be strictly enforced) I started testing the script. I've just run it on one collector right now, and it seemed to work for me. I had to wait overnight instead of just 10 minutes, but it did switch accounts, and that account does seem to be able to allow the collector service to do what it needs to do. HOWEVER. We also use that same account for the wmi user. So for the subset of windows VMs that run LM Collector software, the collector runs as DOM\user1 (redacted example). We ALSO use DOM\user1 as the wmi polling account for ALL VMs including the collector ones. We make out collectors all monitor themselves, and so its monitoring itself using that same account. I've discovered that MOST LogicModules continued polling normally after I ran the script, but ONE of them does not: File Server (WinServer). Whatever permissions the LM script (Windows_NonAdmin_Config.ps1) gives to that user, it looks like they overlooked something. Most LogicModules such as CPU, Cores, File Systems, Memory, everything ... the user can poll it. But File Server (WinServer) fails (error message: No data collected from sbproxy). So my final TL;DR question is: has anyone else discovered any limitations in this scenario? Not all Windows LogicModules get applied to every server, so I'm wondering if others have had this experience, and if there might be other LogicModules that suddenly cant be collected when polling with the same user that the collector runs as (after running their script). Thanks!Lewis_Beard11 days agoExpert117Views4likes1Comment