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Kelemvor's avatar
Kelemvor
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28 days ago

Lots of collectors down. LM having issues?

Hi,

We have a bunch of collectors where the LM services are stopped.  When we start them back up, they stop again after ~30 seconds.  Not sure if it's related to the CloudFlare thing going on or not.  Is anyone else having issues?  It doesn't seem to be happening to all our collectors, just some of them.

 

3 Replies

  • Finally got in touch with support.  Says we upgraded to collector version 39, but that this version isn't supposed to be out yet?  Is it really out or did something at LM mess up and push an update before it was actually released?

  • Why can't we edit posts or replied after we make them?  That's so stupid.

    Anyway,  it looks like LM pushed out v39 for the collectors.  Most of our devices are on 39, but the down ones all show 38.  We're guessing that something didn't work right during the update so they haven't been able to check back in.  I supplied logs and we might just have to reinstall or something....