Recent Discussions
Get added devices from a certain month
Hi Community Since 2 months our invoice is going above our contractual amount of devices. I want to have a list of the devices that are added in a specific month (for example October). Following the invoice of October we had 800+ devices added. I have contacted support, who told me to contact my CSM, who told me to contact the community, so here I am. Things I have done so far: check the audit logs and filter on "added resource" --> gives only 44 logs check the audit logs and filter on "added device" --> gives only 159 logs Does anybody have an idea on how I can see which devices are added in October? Thank you. kr Arnearnest2 days agoNeophyte8Views0likes1CommentCentralizing Vendor Status Pages in LogicMonitor - How are you doing it?
Hi everyone, We are currently tracking dozens and dozens of vendor/SaaS status pages and want to centralize them in a clean way. We’re trying to standardize the approach as the list grows. How are others handling the mix, for example every vendors status page is a little bit different or doesn't have the same options as the other. What’s your real-world setup for this? Thank you, Eddyeortiz3 days agoNeophyte15Views0likes2CommentsCan I create a dashboard that let's the user pick which groups of servers they want to see?
Hi, We have servers in the US and in Canada. We also have various types of servers such as App, Web, etc. I have users who need to see the CPU and Memory for a certain group of servers together. E.g. alll the US App servers or the Canada Web servers. Is there any way to do this with a single dashboard that would somehow allow the user to specify which servers or server group they want to see at the top and it would then update all the widgets on the dashboard to show those servers? I currently have a dashboard for US App, US Web, CA App, CA Web, etc. They are all hard coded to the proper servers. I was hoping for a way they coudl either: Pick from a dropdown list of which type of server they want, and the widgets would then update to show those predefined servers. type in their own filter like US-APP* and have the widgets update to reflect the proper servers. Is anything like that possible? Thanks.Kelemvor20 days agoProfessor17Views0likes1CommentAnyone else having issues since Collector v39?
We got v39 on Tuesday. that night, and last night, we had a couple collectors that seem to lose connectivity with everything. We'll get a couple hundred alerts for Host Status / IdeInterval for every server the collector monitors. They 5 minutes later all the alerts clear. Very strange. I reinstalled the collector software on one of them so we'll see what happens in the next 24 hrs, but wanted to see if I was alone with this issue. THanks.Kelemvor21 days agoProfessor44Views0likes3CommentsInterface down state
What's the best method to handle a interface down state alert? As I understand it by default these alerts will just stay open forever unless brought back online. I do want an alert if the port goes down but there also many cases that port may be offline for sometime and I don't necessarily need an open/active alert for it forever.ItsAdam22 days agoNeophyte16Views0likes1CommentCollector Status Alerting
The settins/collectors pages show alert ahainst collectors e.g. Watchdog etc. However these alerts do not appear in the general Alerts GUI or against the collector host resource. We have some single collectors that when fail will cause all the resources underneath to alert (host Status). However I would like an alert agains the collector or its host that can be sent to ServiceNow (I do not want a Host Status alert for each resource under a single collector to raise a ticket). I simply want the alert that is generated (collector Down) in the escalation chain to be visible in the GUI with it's ServiceNow ticket. I can see it in the Integration Log(ServiceNow) with a ticket reference generated but this is time consuming and not visible to all users.phakesley22 days agoNeophyte18Views0likes0CommentsClone dashboard group using API
Hi all, We have a process which triggers the cloning of a group of dashboards using the v3 API. It is not often called so I can't say for sure when it stopped working but we've noticed recently that the dashboard group and the contained dashboards have been cloned but do not contain any of the widgets widgets that are present in the "template". Looking at the REST API v3 Swagger documentation, we have noted a (new?) POST method /dashboard/groups/{id}/asyncclone which looks to also be what is called when cloning a dash group in the UI. We have tried to call this method but receive the message Authentication failed 1401 This seems unusual because the same API credentials are being used to add and create devices. If it were a permission issue (API account has full Manage permission of all dashboards), we would expect to see 1403? We've also attempted to use the SDK to achieve the same, although we're seeing different behaviour here - the audit logs suggest the dashboard group has been cloned successfully and references both the ID of the new group and its parent, yet it is nowhere to be found. I will be raising a support ticket but I thought I'd post here to see if we're the only ones experiencing this and might be doing something wrong or if it's a wider issue? MattMatt_Taylor23 days agoNeophyte12Views0likes0CommentsLots of collectors down. LM having issues?
Hi, We have a bunch of collectors where the LM services are stopped. When we start them back up, they stop again after ~30 seconds. Not sure if it's related to the CloudFlare thing going on or not. Is anyone else having issues? It doesn't seem to be happening to all our collectors, just some of them.Kelemvor23 days agoProfessor49Views0likes3CommentsMicrosoft 365 Email Usage Monitoring
I'm trying to set up Microsoft 365 Email Usage Monitoring through Logic Monitor. I need to get alerts when the inbox is full or reaches a certain threshold (ex. 90%). The help guides direct me to go to Resources → Add → Cloud Account → Office 365 (or Microsoft 365 SaaS) . But I'm not able to find such options. Anyone with previous experience with setting up this kind of requirement, appreciate your help.dilumm28 days agoNeophyte27Views0likes1Comment