Recent Discussions
How to submit a Feature Request.
At LogicMonitor, we are dedicated to providing our customers with the best monitoring solutions and services. To ensure that we are meeting your needs, please share your feedback on our products by visiting our feedback form in theLM portalhttps://lmcloud.logicmonitor.com/santaba/uiv3/dashboard To submit your feedback successfully, please follow these steps: Click on the link provided Sign in to your LogicMonitor account Navigate to the ‘Support’ section Click ‘Contact Support’ Lastly, click ‘Feedback’ Provide a summary and descriptive message Click on ‘Submit’ Your input is invaluable in helping us understand how we can improve and continue to provide the best possible monitoring experience for our customers. You can share your ideas, vote on existing suggestions, and see what other members of our community are saying. We appreciate your time and effort in providing feedback and look forward to hearing from you. Thank you, The LogicMonitor Community Team.
Updates to modules showing in repo but not modules toolbox
Why would this be? There were 5 updates to aws_billing_* modules today, but they only show up when i use the traditional repo update option. No combination of filters could show those in the module toolbox, except by clearing all filters and just searching by name. Even then, once found by name, they showed already up to date. In addition, when trying to make a filter to show them, i was frustrated (once again) that the filters are filtering by values we cannot see: The “Customized” field isn’t displayable on the table at all, or if it is, it’s displayed as an icon in the status column. However, the dropdown for the filter is not an icon, it’s text. The status column shows an icon, but the filter values are text. Which icon corresponds to which text? For these 5 modules, the “Support” column was blank, even though these modules come from LM so should be “official”? How can you filter by “Support” == null? It’s all very Duolingo: make mistakes and wander your way through until you figure it out?Modify Alert trigger Interval on the Instance level
It would be great to have the granularity to be able to change the Alert Trigger Interval on an instance in the same way a threshold can be modified on an instance. Example: Disk Usage on a netapp There are 100 volumes but one of them needs to be over the threshold for a longer amount of time to cause concern. So the archive log volume will fill up no matter what space is allocated but it is not a concern as long as it is back below the threshold within 1 hour. A custom datasource will not work for this because we would like to alert immediately on all other volumes on this device when they go above the threshold.
Needed Features for Network Topology Mapping
We need the ability to create topology map of our switches and routers showing the actual links between interfaces on the devices and showing the latest InMbps / OutMbps datapoints for each interface. The goal is to have a live network map for networks likeInternet Service Provider networks, to be able to visualize the active state of the network and the bandwidth utilization and alert status of each device and interface / link. We need to be able to do the following: - Manually add the switch and router resources to the map. - Once the resource is on the map, click on the resource on the map and select an interface instance from the "network interfaces" LogicModule to add to a "Link". Then drag over to, or select, the connected resource, and select the associated interface instance from the "network interfaces" LogicModule on the second device. - This will visually show a link between the two devices, and the InMbps and/or OutMbps datapoints should be displayed over the link on each end of the link. - The color of each half or end of the link should also change based on the highest active alert level for the associated "network interfaces" instance on that end of the link. So for example, If we have Router1 interface GigEth0/1 connected to Router2 GigEth0/2, and Router1 GigEth0/1 has an active warning level alert for InBroadcastPkts, then that half of the line representing the link, should turn to yellow. - It's not enough to simply outline the resource with a color based on the alert level of the resource. We need to visually see each desired interface / link on the map and see visually which interface(s) is/are alerting. LogicMonitor has done an absolutely outstanding job of giving us immense flexibilty in how we can represent any datapoint on widgets on dashboards. But when it comes to the Topology mapping, we’re severely limited in how we can represent the exact same datapoints visually on the map. Also, for these kind of use-cases, people managing these kinds of network generally already know how their devices are connected, or can easily identify the connectivity. We don’t really need LogicMonitor to automatically detect connections between devices, because that’s too big of a challenge to automate that well. We just need to be able to manually say, “This interface on this device connects to this interface on this device. That’s a link.” The link itself is actually comprised of two sides, each being an instance on theresource’s LogicModule. And it could be “Interfaces 64 bit” or “Network Interfaces” or whatever other LogicModule we need. When we make w widget, we can select whatever LogicModule and Instance we need. We should be able to do the same thing on the topology map.Feature Request - New property to indicate monitoring is disabled
I have a problem where my users will disable alertingon a resource that has been removed from the environment instead of deleting it. Or they may disable alerting and forget to re-enable it. With alerting disabled, my no-data datapoint alerts never trigger. In the case of removed devices, the resources just hang out there forever andnever getremoved because theydon’t show up on my data collection failures dashboard. Devices for which the user intended to re-enable alerting eventually meet the same fate unless they go down and we don’t know about it. Either of these outcomes is bad news. It would be nice if there were a property which would indicate that alerting for aresource has been disabled. As far as I am aware, there is currently no way to do this. Then I couldcreate a dynamic group of devices which have monitoring disabled. As devices are populated in the group, I can investigate them. As it stands now, I have to go manually hunt them down.Feature request - Add suppression type to the alert list widget
I had a case with Logicmonitor support where I asked if it was possible to filter away alerts that fall under a cluster alert. Here I got the suggestion to use routing state but this does not give anyvalue on a cluster alert. The support engineer looked further into it. "I have tested this further and unfortunately using the routingstate filter is not going to work here as this relates to suppressed by Root Cause Analysis. I'm afraid I'm not seeing an alternative way to removed suppressed alerts from the alerts dashboard widget” So my suggestion is to add suppression type to the filter of the alert list widget.
