Recent Discussions
AWS Monitoring - auto-discover sub accounts of tenant
We have a customer with many sub-accounts underneath their main AWS tenant. The AWS accounts were added to monitoring using the "AWS Organizational Unit" method, and this allowed us to discover all of the accounts. https://www.logicmonitor.com/support/aws-organizational-unit-monitoring-setup However, there is no way for us to click "Manage" on the root AWS group and add newly created accounts after the initial add. With Azure monitoring we can click Manage on the account and select the Subscriptions, but the same thing is not currently possible for AWS monitoring. I would like to request that... add an easy interface for us to add or remove sub-accounts from AWS OU/tenant monitoring. Similar to how Azure Subscriptions can be easily added/removed from monitoring via the GUI add an option for all AWS sub-accounts of a tenant to be automatically discovered so that we don't need to manually add them each time a new account is created under the tenant.Matt_Whitney10 days agoAdvisor
UIv4 Dashboards Page - Table Widgets and instance-level properties
In the new UIv4 dashboards page, we are now able to add properties to a Table Widget as columns. However we can currently only add device-level properties to Table Widgets. It would be really useful for a lot of use cases if we could add instance-level properties to a dashboard widget as well. For example if we had a table which showed interfaces, it would be useful to be able to show instance-level properties of the interface such as the interface description or interface vlan. Also being able to use the ##DSIDESCRIPTION## token within a table widget would be useful for the instance description, but we cannot do that either.Matt_Whitney11 days agoUIv4 Dashboards Page - allow slideshow to work with new filtering feature
The new dashboard filtering feature allows us to filter many dashboard widgets by specific properties, such as location. We have a dynamic "site health" dashboard that allows us to see the health of specific locations by filtering on the location property and selecting the desired site from a dropdown. We would like to be able to set up a slideshow using this dynamic dashboard, so the slideshow cycles through different locations from the filters selections. Can we add the ability to set up a slideshow on a single dynamic dashboard, and then cycle through different filter selections from the dropdown instead of cycling through different dashboards? We don't want to have to create a separate dashboard for each site.Matt_Whitney11 days agoUIv4 Dashboards Page - new filtering feature & unsupported widgets
Overall I like the new filtering feature on the Dashboards page, but there are some types of widgets it does not support yet. Can we get the below widget types to support dashboard filtering by property? Map Widgets - currently Map Widgets are not affected by dashboard filters. So if I filter a dashboard by a location property, it will still show every location on the Map Widget. Even if only a single location is selected by the filter Netflow Widgets - currently Netflow Widgets also do not support dashboard filters. So if I have a dashboard showing Netflow statistics from all of my switches, I cannot filter it to only show switches for a specific site or other subgroup of switches I have not tested every type of widget with dashboard filters, but noticed that these 2 do not work and it would be useful if they did.Matt_Whitney11 days agoUIv4 Resources Page - Disable polling at group-level
I noticed some missing functionality in the UIv4 Resources page which I wanted to point out. It is not currently possible to enable or disable monitoring/polling for a specific datasource at the group-level. In the old UI this used to just be a checkbox on the "Enable" row. But today I need to switch back to the old UI if I need to do that. see below for a screenshot of this setting in the old UI. There is no equivalent to this setting in UIv4 (Enable column)Matt_Whitney11 days agoSpecify SNI for Website Checks
I have an Azure Website that is used by our company when our primary website goes down. We call it our DR website. This is done automatically using Traffic Manager. 99% of the time, our main domain points at our real website (I'm already monitoring this). I want to be able to monitor this Azure DR website's certificate to ensure we're alerted when it expires. However because 99% of the time our domain points to our real website and not the DR website, I need to use the DR website's IP for the check. This adds a new problem in that Azure websites share IPs between customers, and use SNI to determine which customer to route traffic to. LogicMonitor's website checks don't provide a way to specify the SNI header. I've tried setting the Host header to our website's domain but that didn't work.maxanderson11 days agoNeophyte
Log Alerting - Clear condition based on rolling window
I had a use case recently where a customer wanted to alert based off of a log message, and then keep the alert active until the log message is not seen for X amount of hours. Currently we can alert off of a log condition and keep the alert active for X amount of hours, but there is no rolling timer to check if the log is still occurring. So once the static alert-clear window ends, the alert clears and a new one triggers the next time the log comes in. It would be really useful if we could have an alert clear window with a rolling timer so that the alert clears if the log is not seen on the alerting device for X amount of time.Matt_Whitney17 days ago
Monitor ConnectWise Integration Errors
We are having a sporadic issue with integration errors that is causing failures when trying to make tickets in ConnectWise Manage and are looking for a way to monitor the integration errors and send an email to our team upon failures. I cannot seem to find any way of monitoring the integration. Anyone else having similar errors and if so how have you handled it?dnull2 months ago
