Recent Discussions
Rubrik Monitoring package - REST API being retired
I am hearing that Rubrik is retiring their REST API in favor of GraphQL. This will likely impact the Rubrik monitoring package in LM since the REST API will no longer work. The below documentation from Rubrik suggests that starting with version 9, the REST API will not be supported. It is not clear if there will be backwards compatibility with old REST API tokens but it could cause monitoring to stop working when customers upgrade to version 9. https://www.rubrik.com/blog/technology/23/1/rubrik-security-cloud-transition-from-rest-to-graphql-api Does LM have plans to update the Rubrik monitoring package to use GraphQL queries instead of API calls?14Views1like1CommentAbility to display utilization % on Interface Bandwidth Report
I would like to make a feature request to add interface utilization % to the Interface Bandwidth Report. Currently, we can only display the peak/avg inbound/outbound speeds by MBPS. It would also be useful to be able to display the avg/peak utilization % based off of the InUtilizationPercent and OutUtilizationPercent datapoints of the Network Interfaces datasource.9Views1like2CommentsNeed to be able to select NOTHING for Alerting on website checks
When setting up a website check, there are two options for Alerting: Of multiple selected locations Of one selected location The Multiple option is enabled by default, but it doesn't include any details of an alert when one comes in. It just tells me how many checkpoints have a problem. The One option is set to Nothing by default, but that option includes details of website alerts, and is far more useful than the other option. I can enable the second option to start getting alerts there just fine. However, there is no "Nothing" choice for the first option so I can't turn those off. This means that if I enable the second option, I'm going to get duplicate alerts all the time. There needs to be a Nothing option in the first box like there is the second box. For anyone who isn't familiar with the differences between the two alerts, here's a sample of the exact same alert from the two alerting options.13Views1like1CommentEnhanced Azure Subscription Monitoring API
We appreciate the robust monitoring capabilities provided by LogicMonitor. However, we've encountered challenges when managing Azure subscriptions. Specifically, enabling/disabling monitoring for new subscriptions requires manual intervention, leading to potential oversights. Our attempted solution involved using the REST API, but limitations with versioning (v3 vs. v4) hindered our progress. We noticed that adding subscriptions to the custom property `azure.subscriptionIDs` doesn't directly impact monitoring. We kindly request the following enhancements: 1. A dedicated API endpoint to enable/disable subscription monitoring. 2. Clarification on v4 API availability or a preview version. Such improvements would significantly streamline our workflow and enhance efficiency.13Views2likes0CommentsCan't tell if past alerts were during an SDT or not?!
I consider this a bug, but maybe it's WAD and needs to be reevaluated. When an alert occurs during an SDT, the "IN SDT" field for that alert gets set to True. This is good because the alert is during an SDT. The problem is that once the alert clears, even if it's still in an SDT, the IN SDT field gets changed to False. This is not good. Because it does this, there is no way to run a report on alerts for the week/month/whatever and tell which ones were during an SDT and which ones weren't. Example: We do patching every month and this causes some of our websites and servers to go down, and CPUs to spike, while things are installing and rebooting. We set these to an SDT because we know it's going to happen. When we go to run our monthly alert reports, we see lots of errors for uptime, ping, CPU, etc from the checks that ran during the reboot. We don't need to investigate these because they were during SDT which means they were expected. When I set the IN SDT field to False in the report, assuming it's going to then show me only the alerts that occurred outside of an SDT, that's not what I get. I get EVERY alert because that field gets set to False for every alert when it clears. I don't understand what the rationale is for doing this as it removes very important functionality for anyone who runs reports after-the-fact. Simply leaving the IN SDT field alone, when the alert clears, would solve this problem. If the alerts cleared while in an SDT, leave the field as True. If the alert cleared wile not in an SDT, leave the field as False. That way I can tell, and run reports on, which alerts were expected and which were not. Thanks47Views4likes7CommentsNeed to be able to set Website settings at the Group level
I need to change the external checkpoints for all the website I have in a certain group/folder. That group has multiple levels of subgroups and dozens of websites. The only way I can see to change this currently is to go one by one and uncheck the unneeded checkpoint on every site individually. It would be so much nicer if I could change the setting at the top level group and then do some sort of "Apply to All" to set those settings on all the sites within that group. Thanks.16Views2likes1CommentNeeded Features for Network Topology Mapping
We need the ability to create topology map of our switches and routers showing the actual links between interfaces on the devices and showing the latest InMbps / OutMbps datapoints for each interface. The goal is to have a live network map for networks likeInternet Service Provider networks, to be able to visualize the active state of the network and the bandwidth utilization and alert status of each device and interface / link. We need to be able to do the following: - Manually add the switch and router resources to the map. - Once the resource is on the map, click on the resource on the map and select an interface instance from the "network interfaces" LogicModule to add to a "Link". Then drag over to, or select, the connected resource, and select the associated interface instance from the "network interfaces" LogicModule on the second device. - This will visually show a link between the two devices, and the InMbps and/or OutMbps datapoints should be displayed over the link on each end of the link. - The color of each half or end of the link should also change based on the highest active alert level for the associated "network interfaces" instance on that end of the link. So for example, If we have Router1 interface GigEth0/1 connected to Router2 GigEth0/2, and Router1 GigEth0/1 has an active warning level alert for InBroadcastPkts, then that half of the line representing the link, should turn to yellow. - It's not enough to simply outline the resource with a color based on the alert level of the resource. We need to visually see each desired interface / link on the map and see visually which interface(s) is/are alerting. LogicMonitor has done an absolutely outstanding job of giving us immense flexibilty in how we can represent any datapoint on widgets on dashboards. But when it comes to the Topology mapping, we’re severely limited in how we can represent the exact same datapoints visually on the map. Also, for these kind of use-cases, people managing these kinds of network generally already know how their devices are connected, or can easily identify the connectivity. We don’t really need LogicMonitor to automatically detect connections between devices, because that’s too big of a challenge to automate that well. We just need to be able to manually say, “This interface on this device connects to this interface on this device. That’s a link.” The link itself is actually comprised of two sides, each being an instance on theresource’s LogicModule. And it could be “Interfaces 64 bit” or “Network Interfaces” or whatever other LogicModule we need. When we make w widget, we can select whatever LogicModule and Instance we need. We should be able to do the same thing on the topology map.118Views23likes12Commentsdashboard display user timeout override
We have several ( hundreds of ) dashboards which show pertinent data to the relevant teams here. Each set of teams sit in separate areas, and they all need to see their dashboards. As such, we have set up dashboard stations ( computers with a bunch of screens attached ) so they can put all their dashboards in their own areas on a specific wall etc.. The only portal which is timing out is the LogicMonitor portal. Is there any way to override a specific account to not be bound by the portal settings for idle logons? We need to keep our. timeout settings as 4 hrs for all other users, but these specific screens need to remain forever not being logged out ( as much as is possible ) Is it possible to have a per-account override for “user session timeout” ?32Views5likes2Comments