Recent Discussions
Network Interface - interface.description.alert_enable Property
Request that when the 'interface.description.alert_enable' property is used to identify interfaces we want to monitor and alert for UP\DOWN, that the 'Alerting Status' toggle, in the 'Instances' view within the UI, changes to OFF in the LogicMonitor UI for those we don't want to alert on. As opposed to having to manual check and review the RAW DATA for each interface and verify that the status is either '1' for alerting enabled or -1 to indicate alerting has been disabled.Maverick18 hours agoNeophyte4Views0likes0CommentsScale Computing HyperCore modules
With more and more customers looking to switch from VMware to Scale Computing HyperCore due to increased licence costs, it would be good if there were modules directly setup to cover collecting metrics e.g. Datasource, ConfigSource, PropertySource etc I'm sure the industry is going to be moving at large scale from VMware to Scale Computing HyperCore so it would be good to get this on the LogicMonitor radar. ThanksDaveH8 days agoNeophyte5Views0likes0CommentsUIv4 Issue: Alert links no longer open new tab
I noticed that in UIv4, several types of alert links no longer open a new tab when you click on them. Instead they open the link in the current tab. This makes it frustrating to drill down into alerts when looking at a dashboard or list of alerts on the Resources tab. The below types of alert links no longer open a new tab, where they always have prior to UIv4. This negatively affects our NOC's workflow of troubleshooting alerts during an outage. Alerts tab on the resource tree when clicking the Resource or Instance links of an individual alert Alerts widget on dashboards when clicking the Resource link of an alert this used to go to the alerting instance Resource or Group link on log entry in LM Logs page If I am looking at a list of filtered alerts on a folder of the resources page and then click one of the alerts, I then would have to hit the Back button on the browser to go back to the folder and would lose filters. Same if I was looking at dashboard alerts, if I drill down into one I then have to press Back to return to the dashboard unless I do right-click and "Open New Tab".Matt_Whitney11 days agoExpert17Views0likes0CommentsAdd “Low” and “Informational” Severity Levels to Alignment with ITIL Framework
In an MSP environment, it's important to align the monitoring system severity levels with that of the ticketing system. Please consider adding the following severity levels: Low – For alerts that indicate minor issues or early signs of potential degradation, which do not yet require immediate action. Informational – For non-actionable alerts such as status updates, successful job completions, or environmental observations.Maverick16 days agoNeophyte21Views0likes0CommentsDependent Alert Mapping - defining the originating alert
In the current Dependent Alert Mapping feature, alert suppression will only take place if an upstream device has an alert for the Ping or Host Status datasources for overall reachability. There are many cases where the upstream device will not be completely down, and instead will have an alert for an interface or BGP peer going down. This will still impact downstream devices, but Dependent Alert Mapping does not work correctly in these cases because the upstream device was not technically "down". I would like to request that the Dependent Alert Mapping feature give us the option to allow other types of alerts be considered when it determines what alert is "Originating" vs "Dependent". Ideally we would be able to define this when we are defining entry points. We could have the option of only using Ping or Host Status like the feature does today, or we could choose to select our own datasources for determining what the "Originating" alert is. This would allow us to get a lot more granular and make the feature a lot more flexible/powerful than it is today.Matt_Whitney2 months agoExpert26Views1like0CommentsDashboard Interlinking
Hi Team,<br><br> Is there a feature available to interlink dashboards? As per our requirement, when clicking on a device in the dashboard, it currently redirects to the resource tree info page. However, we need it to redirect to the graphs page instead.<br><br> If this isn't feasible, our alternative is to redirect to a new dashboard, passing the device name as a token.<br><br> Regards,<br> SreekanthSreekanth2 months agoNeophyte19Views1like0CommentsAllow Read-Only Accounts To Stay Logged in
We use multiple TVs as dhasboards, we currently have individual widgets on them, we would like to display dashboards on the TVs. We were informed by an engineer that we cannot select accounts to stay logged in only all accounts. We would like the option have a ready-only account stayed logged in so we can display dashboards.21Views0likes0Comments- phakesley2 months agoNeophyte20Views0likes0Comments