Participants needed for UX and Product research
I am a UX Designercurrently conducting research on the user experience of LogicMonitor in order to help the Product and the Design teams better prioritize improvements and product direction. I washopingthat some of you might be interested in participating in my research. I am interested in talking to anyone who interacts with LogicMonitor, from users who only occasionally use LogicMonitor to those whospendmost of their day in the product. This is a quick, 30 minute interview, at your convenience, over Zoom. I will ask youquestions about the way you work, your usage of LogicMonitor, and your impressions of the product. You will also have a chance to call out any additional problems or needs with LogicMonitor. None of the questions are about personal or private topics. This is not a Marketing or NPS survey, its purpose is entirely for product planning and any data collected will be kept confidential and stripped of identifying information. If you are interested, please let me know and I will reach out to you about setting up the session.401Views45likes21CommentsInfo and Overview resource tabs
I’d like to know what is planned to make the overview and info tabs for resources easier to use/more useful. My experience with the info tab is that there is just too much information on it for my day to day tasks. It’s all useful to have, but the details I need most are spread out through a very long list and I honestly don’t remember what the property names of them are most of the time. Is there something in the works to make this easier? If I could pin which properties are most important to me to the top of the screen, that’d be helpful. Being able to put them in a table on the overview tab would also be very helpful. Right now, I’m not really using the overview tab much since I can’t put what would be useful on it. To me these seem like they should be device level dashboards. Are there any plans to add more functionality to this tab? I’d need more tabular data instead of just graphs (important details from the info tab, instance level info from various datasources, etc.)221Views19likes16Commentstime formating
Hello! 8+ years passed and we still don’t have 24 hours time format. It’s really error prone topic for the humans, especially Europeans. Thanks in advancefor one more promise. Hope to see it soon! https://community.logicmonitor.com/archive-13/date-time-formatting-37 https://communities.logicmonitor.com/topic/955-time-formatting/66Views14likes10CommentsNew Alert Threshold Options In Portal 200
We were reading through the new alert threshold options coming up and we are very excited. This will solve a ton of our problems and allow us to be more agile for our clients. Being able to control alert interval at various levels now and controlling no data is awesome! 1 issue tho. The continued bad design around UI v4.I use 4k monitors at 100%. Why in the world is the threshold adjustment so tiny and hard to work with? Now truthfully I don’t always go around maximizing my browser windows, but still. This feels like so much wasted space.62Views12likes2CommentsAdd Reply Preview to Account "Your replies" Page | Suggestion
Howdy! I would liketo suggest adding a preview of the reply you made when viewing the “Your replies” section of your account. In its current form, it only includes the message you replied to, not your own reply. This makes it a bit trickier to browse your replies, if you don’t remember what you had said.40Views10likes5CommentsNew "Logs Tab" on each Device
Hello all, In the new UI I found the tag "Logs" for each monitored device. But there is nothing visible in this log. What is being logged here? It would be very interesting to see all actions on this device (enable/disable data points, edit thresholds, etc). Thanks in advance for a short feedback.72Views7likes7CommentsAre Product even here?
A Beta process should be a little more two-way than this. There are a good number of us here providing feedback, yet there is no response from any representative of the Product team. To whomever owns the UIv4 rollout… Please could you assign someone to acknowledge the feedback we are sending (COUGHperhapswithaticketnumber)198Views7likes13Commentsadding Monitored Instance and UI Fields
When I add monitored instances to a resource (MultiPing-) in the new UI, the instance group needs to be selected each time. I feel it would be more efficient to have @default automatically selected.Currently the new interfaces requires an extra selection step. Thanks for considering this.46Views6likes1CommentAdd option to disable auto-expand of item in tree when clicked
Please add a GUI settings based on user profile that would allow me to disable the auto-expanding of and object in the Resources tree when I click on it Currently any item in the navigation tree when you click on itauto opens and expands to show all its sub items. Why? The tree should just expand if I click on the > next to the items name.Why do you automatically show everything under the resource. If there's 20+ items I have to then scroll down past this to get to the next item. Why are you using different behavior in your GUI? Asking for a setting that controls this so I can disable this behavior.9Views4likes2Comments