Recent Discussions
Can't tell if past alerts were during an SDT or not?!
I consider this a bug, but maybe it's WAD and needs to be reevaluated. When an alert occurs during an SDT, the "IN SDT" field for that alert gets set to True. This is good because the alert is during an SDT. The problem is that once the alert clears, even if it's still in an SDT, the IN SDT field gets changed to False. This is not good. Because it does this, there is no way to run a report on alerts for the week/month/whatever and tell which ones were during an SDT and which ones weren't. Example: We do patching every month and this causes some of our websites and servers to go down, and CPUs to spike, while things are installing and rebooting. We set these to an SDT because we know it's going to happen. When we go to run our monthly alert reports, we see lots of errors for uptime, ping, CPU, etc from the checks that ran during the reboot. We don't need to investigate these because they were during SDT which means they were expected. When I set the IN SDT field to False in the report, assuming it's going to then show me only the alerts that occurred outside of an SDT, that's not what I get. I get EVERY alert because that field gets set to False for every alert when it clears. I don't understand what the rationale is for doing this as it removes very important functionality for anyone who runs reports after-the-fact. Simply leaving the IN SDT field alone, when the alert clears, would solve this problem. If the alerts cleared while in an SDT, leave the field as True. If the alert cleared wile not in an SDT, leave the field as False. That way I can tell, and run reports on, which alerts were expected and which were not. ThanksNeed to be able to set Website settings at the Group level
I need to change the external checkpoints for all the website I have in a certain group/folder. That group has multiple levels of subgroups and dozens of websites. The only way I can see to change this currently is to go one by one and uncheck the unneeded checkpoint on every site individually. It would be so much nicer if I could change the setting at the top level group and then do some sort of "Apply to All" to set those settings on all the sites within that group. Thanks.
Needed Features for Network Topology Mapping
We need the ability to create topology map of our switches and routers showing the actual links between interfaces on the devices and showing the latest InMbps / OutMbps datapoints for each interface. The goal is to have a live network map for networks likeInternet Service Provider networks, to be able to visualize the active state of the network and the bandwidth utilization and alert status of each device and interface / link. We need to be able to do the following: - Manually add the switch and router resources to the map. - Once the resource is on the map, click on the resource on the map and select an interface instance from the "network interfaces" LogicModule to add to a "Link". Then drag over to, or select, the connected resource, and select the associated interface instance from the "network interfaces" LogicModule on the second device. - This will visually show a link between the two devices, and the InMbps and/or OutMbps datapoints should be displayed over the link on each end of the link. - The color of each half or end of the link should also change based on the highest active alert level for the associated "network interfaces" instance on that end of the link. So for example, If we have Router1 interface GigEth0/1 connected to Router2 GigEth0/2, and Router1 GigEth0/1 has an active warning level alert for InBroadcastPkts, then that half of the line representing the link, should turn to yellow. - It's not enough to simply outline the resource with a color based on the alert level of the resource. We need to visually see each desired interface / link on the map and see visually which interface(s) is/are alerting. LogicMonitor has done an absolutely outstanding job of giving us immense flexibilty in how we can represent any datapoint on widgets on dashboards. But when it comes to the Topology mapping, we’re severely limited in how we can represent the exact same datapoints visually on the map. Also, for these kind of use-cases, people managing these kinds of network generally already know how their devices are connected, or can easily identify the connectivity. We don’t really need LogicMonitor to automatically detect connections between devices, because that’s too big of a challenge to automate that well. We just need to be able to manually say, “This interface on this device connects to this interface on this device. That’s a link.” The link itself is actually comprised of two sides, each being an instance on theresource’s LogicModule. And it could be “Interfaces 64 bit” or “Network Interfaces” or whatever other LogicModule we need. When we make w widget, we can select whatever LogicModule and Instance we need. We should be able to do the same thing on the topology map.dashboard display user timeout override
We have several ( hundreds of ) dashboards which show pertinent data to the relevant teams here. Each set of teams sit in separate areas, and they all need to see their dashboards. As such, we have set up dashboard stations ( computers with a bunch of screens attached ) so they can put all their dashboards in their own areas on a specific wall etc.. The only portal which is timing out is the LogicMonitor portal. Is there any way to override a specific account to not be bound by the portal settings for idle logons? We need to keep our. timeout settings as 4 hrs for all other users, but these specific screens need to remain forever not being logged out ( as much as is possible ) Is it possible to have a per-account override for “user session timeout” ?BGP Description
The Datasource BGP- shows per BGP instance a Description based on snmp OID 1.3.6.1.2.1.15.3.1.1 which is the bgp peer identifier. That is not the actual description that's configured in the switch. Here is an example ofBGP configurations. address-family ipv4 vrf t01-WAN bgp router-id 11.226.11.2 network 10.251.0.0 mask 255.255.255.0 network 10.251.1.0 mask 255.255.255.0 network 10.251.2.0 mask 255.255.255.0 neighbor 10.228.3.53 remote-as 65500 neighbor 10.228.3.53 description t01 wan koppeling naar rack z1.3.23 neighbor 10.228.3.53 password *********** neighbor 10.228.3.53 activate neighbor 10.228.3.53 soft-reconfiguration inbound neighbor 10.228.3.53 prefix-list t01-WAN-IP-BLOKKEN out neighbor 10.228.3.53 maximum-prefix 200 50 exit-address-family address-family ipv4 vrf a07-GTT-sip bgp router-id 11.226.11.2 network 10.100.128.16 mask 255.255.255.240 neighbor 10.100.128.1 remote-as 65135 neighbor 10.100.128.1 description a07 gtt euro fiber neighbor 10.100.128.1 password ********* neighbor 10.100.128.1 activate neighbor 10.100.128.1 send-community neighbor 10.100.128.1 prefix-list a07-TO-GTT out exit-address-family A snmpwalk on SNMP OID 1.3.6.1.2.1.15.3 doesn't show the neighbor description. How can we get the bgp neighbor description into the LogicMonitor BGP instance description ?Ability to show aggregate data in table widgets
I would like to request the ability to show aggregate data in a table widget. Currently, table widgets can only show the current value being reported for a datapoint. An example of this being useful would be showing interface utilization & speed, including avg/max over a certain time range. We have had this asked for multiple times by different customers, and we are currently only able to give them that data via either a resource metric trend report or graph widgets, neither of which meet their needs. The interface bandwidth report gets us close, but without the ability to show utilization % it is not that useful either.The table widget would be perfect for these kinds of executive dashboards IF it showed aggregate data over the time range.Add collectorgroupid and collectorgroupdesc standard properties
We already have collectorid and collectordesc standard properties, but in all our deployments we have at least 2 collectors. Since in Dynamic Group custom queries you cannot use inherited properties I’d like to be able to specify the query to include resources from the collector group level rather than individual collectors (using OR / || operators), especially since provisioning a new collector to replace a previous one will generate a new collectorid and collectordesc value so the query will need to be permanently maintained. For us at least, new collectors will always belong to a collector group, so this seems to simplify the requirement of splitting up MSP version of LM between multiple customers. The way we handle hierarchy is to add every resource to a static group, outside of any customer folder, then inside each customer folder we have a dynamic group for ‘All Devices’ looking for that customers resources. Currently we achieve this using the API in a PropertySource to grabthe resource’s collectorid value, pass that to the API and return the collectorgroupname value, thenset that returned value to an auto.organisation value at the resource level. And then in the query we have auto.organisation == “XYZ” . Using the API seems an unneededoverhead. Instead, at the point of adding resources, since they already get collectorid and collectordesc added, the Add Device process should include a lookup to get the used collector’scollectorgroup values and set them directly on the resource as collectorgroupid and collectorgroupdesc (to be consistent with the current ones). Then in each dynamic group we can use something like system.collectorgroupdesc == “XYZ” .
