Recent Discussions
Uptime Availability Reports Filtered By Location
A feature request that has been raised to my attention is the option for consolidating resources to be displayed as a whole, per location, for data purposes. For example, having devices at the same location that will display the total uptime for that site.elisa_olivieri8 days agoLM Conqueror
37Views2likes3CommentsMultiple API Request Actions per Event/Status Change
I have come across this issue a few times now, and feel it's worth bringing up. A major roadblock to making our integrations (with major platforms like ConnectWise) work the way we want them to is the limitation of only being able to make a single API request per event/status change/etc. One example - we want to be able to insert the "Acknowledged" noteswhen an alert (or several) are ack'ed inLogicMonitor as a service note to the corresponding tickets in ConnectWise AND update the status of the ConnectWise ticket to 'In progress'. That requires 2 API calls:one (which is the default for your builtinConnectWise integration) to update the ticket priority/status/etc (HTTP PATCH ->https://{connectwiseSite}/v4_6_release/apis/3.0/service/tickets/{id}) and another to add a note to the ticket (HTTP POST ->https://{connectwiseSite}/v4_6_release/apis/3.0/service/tickets/{id}/notes). Another example - our RMM tool does not support the usual API Key method of authentication. It requires that one go through a slightly obtuse algorithm to send credentials,save a generated session token that is returned as part of the response body, and then submit that session token in the headers of future requestsas a bearer token. I don't want to just leave these sessions open all the time, even though all traffic is submitted through HTTPS, the session token grants access as the API user from anywhere. So without going bonkers in complexity and asking for the world - it would be good enough to just beable to execute multiple API requests : 1 - Authenticate and save part of the response body, 2 - Submit one or more requests using the session token, 3 - Logout. We /really/ need the ability to get information from LM into ConnectWise and other platforms to make this solution shine.20Views1like5CommentsAllow us to create separate default settings for Internal vs External Website checks
Hi, When viewing a website, there is a button on the top right called Website Defaults. Clicking this button brings up a screen where I can enter the default settings I want my websites to use. These settings are displayed in two tabs. Website Checks and Internal Website Checks. The screen looks as thought I can set defaults for External Checks and then set defaults for Internal checks separately. However, this is not the case. If I set the settings how I want for the External checks, and then I go set different settings for Internal checks, those settings overwrite the External check settings. Even though the settings are shown in separate tabs, they use the same settings for both. My specific use case is that I want External checks to create Critical alerts since it means our public sites are down. I want internal checks to create Error alerts because it's just something inside the network having an issue but may not be affecting the public sites. There is currently no way to do this which means I have to pick one set of default settings to use, and then set all the other sites manually. Thanks.34Views7likes2CommentsCreate a LogicModule status alert
Release notes have been including notice about deprecated logicmodules and indicated replacements for a while and this is great. I would like to request that consideration be given to what I think would be even better. A few ideas: the current way that replacement modules are presented in the Release Notes (side by side columns limited by screen real estate and page layout) can make it tedious to conclusively determine which module is the replacement since often the text of names wraps to additional lines. So finding some way change to change this presentation that shows an unequivocal 1:1 relationship between a deprecated module and its replacement would be awesome. If you navigate to MyToolbox and select a module, the bottom half of the screen opens with details about this module. There is a tag present that says "In Use". Maybe another tag could be created that says "Deprecated" and clicking on it takes you to the replacement module? In the reverse direction, if you navigate to the Exchange and select a module, maybe there could be a "Replacement For" tag, that if clicked upon takes you to the module/s that it replaces? What about if there was some way to create an OOB filter & Saved/Favorite view in My Toolbox that presents a list of deprecated modules, each with a clear mechanism that matches it to its replacement? Find some way to generate an alert (probably even with its own icon/color to give it maximum distinction in the Alerts Tab/table) when a module's status changes to 'deprecated' and have the alert message text includes exact replacement module details (Origin ID?) Maybe an OOB dashboard with a widget that dynamically populates a table when a Logicmodule in My Toolbox status changes to "deprecated" and includes its replacement?83Views4likes8CommentsKafka Kraft monitoring
Kafka has introduced new solution which is “Kafka Kraft” to eliminate Zookeeper dependency. LM has monitoring metrics for old solution which Kafka with Zookeeper and we are looking for new set of metrics for Kafka Kraft Quorum metrics which has been introduced from last couple of releases. If you go through the below official documentations then you will be getting the context. https://kafka.apache.org/documentation/#kraft_monitoring https://kafka.apache.org/documentation/#kraft_quorum_monitoringsrinviasgoto2 months agoNeophyte
20Views4likes0CommentsOfficially Support Citrix Cloud Modules
I've had this topic come up in several support cases, but recently a customer asked that I assist them with a feature request for these specific modules to be under official support by our team. Citrix_Cloud_DeliveryGroups 1.0.0 Citrix_Cloud_Troubleshooter 1.0.0 Citrix_Cloud_OAuth_Token 1.0.0 Citrix_Cloud_Machines 1.0.0 Citrix_Cloud_MachineCatalogs 1.0.0 Citrix_Cloud_LogonPerformance 1.0.0elisa_olivieri2 months agoLM Conqueror
42Views6likes0CommentsAdd Predefined Resource Types
We would like these predefined resource types to automatically populate for these device types: vCenter - Does not have a predef resource type Wireless Controller - Does not have a predef resource type NetApp - Does not have a predef resource type CloudCollectors - No predef resource typekeaton-skutt3 months agoNeophyte
37Views3likes5CommentsRubrik Monitoring package - REST API being retired
I am hearing that Rubrik is retiring their REST API in favor of GraphQL. This will likely impact the Rubrik monitoring package in LM since the REST API will no longer work. The below documentation from Rubrik suggests that starting with version 9, the REST API will not be supported. It is not clear if there will be backwards compatibility with old REST API tokens but it could cause monitoring to stop working when customers upgrade to version 9. https://www.rubrik.com/blog/technology/23/1/rubrik-security-cloud-transition-from-rest-to-graphql-api Does LM have plans to update the Rubrik monitoring package to use GraphQL queries instead of API calls?Matt_Whitney3 months agoAdvisor
62Views7likes1CommentAbility to display utilization % on Interface Bandwidth Report
I would like to make a feature request to add interface utilization % to the Interface Bandwidth Report. Currently, we can only display the peak/avg inbound/outbound speeds by MBPS. It would also be useful to be able to display the avg/peak utilization % based off of the InUtilizationPercent and OutUtilizationPercent datapoints of the Network Interfaces datasource.Matt_Whitney3 months agoAdvisor
41Views6likes2Comments