Vitor_Santos
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Re: Ping Failing from collector to device and back?
On 4/1/2022 at 3:18 PM, Mike Moniz said: Interesting, I haven't run into that yet myself. I typically have collectors located on the same network segment as the devices being monitored so not hitting firewalls, but some situations do go thru some. Is this specific to Windows or Linux Collectors? We've already faced this internally with some customers too (where having 1 collector per subnet is not feasible - due to the size, licensing, etc...). If I'm not mistaken the OS is irrelevant to this issue (since it's the way LM is working currently).0Views0likes0Comments'Resource Inventory' report - DataSource: PingMulti - How to list IP on the output?
Hello, I've scheduled a resource inventory report & added the 'Ping Multi' datasource to it since we've a lot of ICMP only profiles across our different customers. It works fine & does the trick in terms of grabbing all the info on a CSV. We're just missing the actual IP of the instance (--> Instance Value). We want to deliver reports where we're able to grab the profile name + the respective IP. Tried several properties (like: wildvalue, etc.) to see if it populates on the CSV but, it stays blank. Searched for documentation & didn't found any. Is there any property for this? PLEASE TELL ME YES!? I know can we can do API calls on each instance to grab the wildvalue (using the resource ID to grab the device datasource ID & from there querying the instance directly), however, it will take ages on each report run (since we've 2000+ instances) - approx. 20 seconds per instance - I tested Appreciate the help anyway! Best,55Views4likes0CommentsPalo Alto data source to grab HA Interfaces stats improved.
Hello, We've noticed that the config source 'PaloAlto_FW_HA_Interface' that's published on LM repo (version 1.4) doesn't use the best logic to try both API variations. On newer versions of PA (>=10.2.x) the API call changes slightly (since they've placed the <counters> section in a different path). With that being said, the OOTB module was failing on PAs with >= version. We've added some logic there & we're now having the version in mind (making use of ##auto.entphysical.softwarerev## property) to define how the API call will look like. Tested on several versions & it works smoothly. We've published our version on the exchange (code: DL74FN). If it's unavailable there for some reason, you can grab ithere. Thank you!22Views0likes0CommentsRe: Updated Swagger and SDK's
9 hours ago, Michael Baker said: I have asked this before im sure of it! The Swagger published doc is still used on the v2 API... Majority of the platform is using v3/v4 so its obviously a documented API somewhere can we get a new one published then have a codegen ran over it? .. We have had to monkey patch the py SDK;s to do things only available in 3 or v4 API's as they not availablein v2 API Yeah, I face the same issue. No docs for v3/4. I always end up using Chrome Developer tools to see the actual calls on the browser directly & then transpose them into our py scripts. Upvoting this...0Views0likes0CommentsRe: Retention Period of Audit log in LogicMonitor
On 5/6/2022 at 10:10 AM, Learner said: Hi All , Can someone please help me out urgently with the below query :- In Audit log we can get the history of our activity of how long ? for example if i am doing any activity on any server then log will be stored for that activity for how many days ? simply Retention period of log in Audit Log . I believe data retention period depends on your license. Have a look on this article, it states Audit Logs fall into the same category as alert retention (history) which go from 30 days to 2 years (depending on your plan & subject to a max of 10K alerts) Confirm with your AM/CSM for greater & accurate periods. Hope it helps you! Best,0Views1like0CommentsPalo Alto config source to capture XML configuration improved.
Hello, We've noticed that the config source 'PaloAlto_FW_RunningConfigXML' that's published on LM repo (version 1.4) doesn't use the best logic to try both API variations. They're using an IF statement to capture errors after the 1st API attempt, however, the script raises an exception if it fails, which will cause the script to abort & never actually try the 2nd variation. Instead of an IF statement, this should be done with the try{}catch{} statement, this way it will attempt the 2nd variation if the 1st one fails. We've published our version on the exchange (code: 9A779T). If it's unavailable there for some reason, you can grab it here. Thank you!62Views0likes0CommentsAdd a view to see applied Event Sources at a 'selected' groups
Hello, It would be nice to understand what property sources are applied on a certain group (similar to what we can obeserve for DataSources on the Alerting tab - within resources page)... We've found some modules that invoke a faulty WMI class that affects the servers (will raise cases with support for those - still checking how many exactly). The way we'll check those is via API (to get all property sources & analyse their scripts with regex). However, it would be easier if we could understand what's applied to a group (without having to use DEBUG console or API). Was this considered in the past? Thank you!0Views4likes0CommentsRe: Fortigate HA Peers Member Count
Hello @Ken Just saw your request... There's no data source OOTB that would monitor the peer HA for Fortigate. Mainly because there's no specific OID provided by Fortinet that tells you the peer status on the HA group. However, we created a custom module (based on the OOTB one 'Fortinet_FortiGate_HighAvailability') that does the trick (with some extra logic & making use of the provided SNMP MIBs). We had this need in the past, therefore, built a module that grabs the peer status in the HA & returns an alarm if the secondary peer state changes on the HA group (to catch failover actions). If that's not what you're looking for disregard, if it's, hope it helps. You can find it here.0Views0likes0CommentsRe: Citrix Cloud Monitoring
Hey James, Is it actually grabbing data currently (if you test the AD for example)? I've noticed that from those DS we need to change some code (due to API changes) - as mentioned by Brian Wagner in this thread... This is what I've changed on ours: here using the 'api-eu' endpoint as an example. From there it should work... if you did this already, disregard my message :)/emoticons/smile@2x.png 2x" title=":)" width="20" />0Views0likes0CommentsRe: Citrix Cloud Monitoring
Bumping this again... Where can we find the property source for the cloud connector 'LocatorJYW9D7'? @Gjoncan you advise? I'm no longer able to search using the locator code on our portal. I see another used asked for this a few months ago but no further comments after it. @Stuart Weenig/ @Michael Rodriguesis there any other alternative to find custom modules on exchange? Since the locator code prompt no longer appears & we're directly redirected to exchange. Already reached out to our CSM as well to confirm if there's any ETA for this cloud integration.0Views1like0Comments