Recent Discussions
Dashboard Sharing – An Inline Framing Method
Often times we receive LM Administratorsand Users requesting for a method to share dashboards with a target internal or external audience. ‘Share’ in the LM Vocabulary may take on two meanings: I. Sharing Dashboards II. For the sake of article – Dashboard Shares These terms might not be as conspicuous to the actual objective. For clarity – let us briefly describe each key-functionality: I. Sharing Dashboards This is explained in our article: Quote Dashboard Sharing allows you to send a “snapshot view of your Dashboards to colleagues or customers. This is particularly useful for generating a visual report of your infrastructure's overall status at a specific moment in time. Dashboards are shared via email as linked web pages. The recipients of these Dashboards will be given read-only access to the Dashboard. https://www.logicmonitor.com/support/dashboards-and-widgets/managing-dashboards/sharing-dashboards/ An example - Sharing a Static 'System Uptime' Dashboard Key components of this function - Snapshot view, Reports To further explain, it is much alike to the Reports Generation Feature, and literally a static snapshot view of the Dashboard. So we’ve been getting users on our email and chat channels asking for a more interactive Dashboard view, and while our support page briefly mentions this here: II. Shared Dashboards Quote Shared dashboards are available to users based on the permissions configured by their role and should be created for any dashboard that will be viewed by more than one person. https://www.logicmonitor.com/support/dashboards-and-widgets/managing-dashboards/how-are-dashboards-created/ Therefore the key components are; live Dashboards, interactive, require the setup of role-based access credentials to log in. A further discourse on this method, this requires a User to be setup with Role Adjustments accordingly set for the target user/audience. This requires a credential or a login to the portal.A scenario would be for MSPs - You may set this to a read-only user for a target customer who may not require management or modification level settings. think . e.g( Extranet, or DMZ). This, however, requires the User/Customer to still access the LM Portal, and, login to be able to view the Dashboards. Furthermore, this might be an impediment if you’d like to set the Dashboard on a Display/ Monitor Screen where you might not be able to enter the User Credentials at any time / at all. An extension or workaround to this is in the utilization of inline frames (iframes); it is briefly discussed on this page: https://www.logicmonitor.com/support/dashboards-and-widgets/overview/what-are-dashboards/ This post would further explain, and demonstrate this method for the benefit of our Users and their corresponding internal/ external audience. Steps: 1) Role Based Setup: Firstly we'll need to create a 'View-Only' Role/User on this setup. In this case - we'll be creating a role that has a 'View' only access to the Dashboard - in our example- the 'Tutorial' Dashboard. Subsequently, we'll likewise need to create a User and assign on this‘view-only’ role View permissions for Dashboards. See example below: Note that the email provided should be one where the external customer does not have access. 2) The inline iframe setup method. 2a) Declare the credentials on the embedded URL - https://portalname.logicmonitor.com/santaba/uiv3/dashboard/index.jsp?c=portalname&u=XXX&p=YYY#dashboard=14 where: c=company(portalname) u=username (in our case XXX) p=password (in our case YYY) dashboard= dashboard ID number ( in our example id =14) - see below screenshot to determine the Dashboard ID 2b) Paste that URL into a browser to interpret the URL. 2c) User would have a live display of the Dashboard, and can toggle the time-range, but with no rights/ability to edit the configuration, ( and, doesn’t require a login!). N.B. Note that Device or Alert specific data will appear if the user is given permissions to view on that particular Device Group. i.e. if User has permissions to view Device Group A, the Dashboard will only display with Data specific to Device Group A.Haniz2 years agoFormer Employee72Views0likes4Comments2021-12-15 US Office Hours
Thanks to Dave Femino with our Product Management team for stopping by with a demonstration of our new LM Logs search capabilities! Please fill out our survey to let us know how much you like our webinars. Here's a list of the questions asked and the times when they were asked. Q: [17:01] Very cool. Will those Aggregates be available as widgets to put on a dashboard?with the login issues that plagued many services providers today. is there a secondary portal we can access like tenantname2.lm... Q: [21:58] Unrelated to logs: Wondering if there is a way to do reporting on configs? Like an aggregate of a specific config for many resources OR all resources that have a specific string in a config, etc. I guess the other use case was having a way to aggregate a small config from many devices into a report. I didn't see that within reports but was hoping there might be some roundabout way to do it Q: [26:54] (This is long so if you want me to verbalize it I can.) We have some DataSources where the Collect script fails to run successfully, and in the Raw Data we get No Data for some DataSources and _no rows at all_ under Raw Data for other DataSources. In each case there are Datapoints which are set to raise an Alert for No Data, but that's not happening - apparently because the script is abending instead of completing. I've developed a work-around for custom DataSources, but we don't want to have to customize ones with this issue that are coming from the Core Repo. Any suggestions? ("Please contact Support" is an OK answer!!!) Q: [33:09] with the login issues that plagued many service providers today. is there a secondary portal we can access like tenantname2.lm...? Q: [34:20] Is this discussion a logging only or can we address alert levels and escalation chains? Q: [34:35] any plans on updating the mail lib Q: [35:15] I may need to verbalize my situation. I have multiple levels od support and need to direct alerts to 1st level for 30 minutes, ect Q: [44:08] Any plans to incorporate iperf or any other bandwidth testing tools into the collector? Anything that you can run on a Collector you should be able to wrap in a script, and then call that script from a DataSource. We're doing that with great success - although not the tools you mention. Do you have a link or example that explains this process more? Q: [46:35] can an event source output an info level alert. so far only warning (yellow) show up in my event source widget. Q: [47:40] I think I fully understand how Custom HTTP Integrations work, in that they originate from the LM infrastructure and not from Collectors. We would like to be able to have an Integration (or the functional equivalent of one) send the outbound HTTP/HTTPS call from an internal Collector instead. Any thoughts on something like a custom DataSource which could trigger a webhook, originating from a Collector? (I think such a DS would have to poll the Alerts API which might not scale well.) Q: [49:36] Is there any DataSource available for tracking Santa? Seriously though, is there a master go-to list of any / all public & private LogicModule collections that are not in Exchange? Post webinar note: Stay tuned here. I found some stuff and want to play around building what i can build. There may even be a blog post coming.18Views0likes2Comments
Live Training - Tuning Datapoints and Alerts - 15th JUNE 2022 - APAC
Hi all , Thanks for attending ourLive Training - Tuning Datapoints and Alerts - 15th JUNE 2022 - APAC region . Please view the video recording : Please do complete the feedback form here ;https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform22Views0likes0Comments2022-05-11- APAC Product Overview -Collectors, Resources/Groups, Dashboards
Thanks all for attending ourAPAC Product Overview -Collectors, Resources/Groups, Dashboards on 11th May 2022 here is the video of this Webinar: Here is our feedback link :https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform6Views0likes0Comments2022-04-27 - APAC Open Office Hours
27th APRIL 2022 - APAC Open Office Hours : How to add devices in LogicMonitor ? Managing AWS and Azure devices using Tag Filters . Managing Alerts on Eventsources . Please fill out the survey https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform4Views0likes0CommentsLM Elevate is in-person in NYC on June 2, 2022!
We are thrilled to announce that we are heading to New York, New York for our User Conference LM Elevate on June 2, 2022. This event will bring the LogicMonitor community together to celebrate our customers and partners, share success stories and use cases, and showcase the launch of our new brand and product capabilities. LM Elevate will feature expert speaker sessions across three tracks: Cloud & Containers APM & Observability Infrastructure & Networks It will also be a wonderful chance to network with other LogicMonitor users, stay on the cutting edge with best practices and industry trends, and visit our Expo Hall with in-depth platform demo stations and partner booths. We hope you’ll join us for this transformative event and elevate your tomorrow. Register by April 22 to receive early-bird pricing at https://elevate.logicmonitor.com/Anonymous3 years ago4Views0likes0Comments2022-04-13 US Product Overview - Alert Tuning & Routing
Thanks for attending our webinar today. Please give us feedback so we can improve our live trainings. Questions asked during this session: Front loading questions here.We have several sites with IT and OT hardware behind a VPN on a network that is not dependable. When the VPN goes down each device sends an individual alert. Is there anything we can do to limit the alerts coming in from a specific site? For instance We just had 244 alerts come in from a single site because the VPN went down momentarily. in the default alert table, I don't see the time series options and charts you had.. I only show "any time" settings only shows table settings I am admin, yes. Thank you Is this being recorded? so I can share it with the rest of my team. How much history is considered to calculate the norm? Using RBAC, can I configure a specific application team to configure their own alerts, but not overide rules that a monitoring team may be using? Can you walk us through customizing alert messages? When will the batch job fucntions/templates such as changing snmp community names, updating ACLs or others to all 200 devices be added to LM? Other monitoring tools have the batch jobs fucntions to execute command scripts to multiple devices for certain fucntions such as I mentioned earlier. We get alert calls based on our alert rules for "down" state and "all clear". Is there a way to receive the "down" calls and not the "all clear" calls? can you elaborate a little on custom dashboards? for instance we monitor a lot of edge devices on the field, and would like to setup a dashboard that fetches for Ping loss percent, host status, and would like to customize the dashboard to display those alerts as well as MAC address associated with devices Can we set an alerting threshold for an individual device to only alert x times per time period? How to effectively protect customizations to the various sources - say datasource, when you update the datasource.5Views0likes0Comments