Token to include DataSource raw output in email and alert body
We have script DataSources that output useful diagnostics information that help Operations to understand the number valuewhen an alert is generated. We want to include the raw output from a DataSource in the alert and email body. What we need is a##DSRAWOUTPUT## token which contains the complete raw output sent to standard out from a DataSource script. For example, we monitor for processes running under credentials they are no supposed to be running under, and we want to include that info as textual information in the alert/email body.21Views3likes2Comments
Alert Test Report
I started a chat under ticket 119191 and discussed this with Seth. I would like you to consider this for your next roadmap. I want to be able to see what alerts "would fire" without enabling the alerts. Scenario: Onboarding 10 new devices to a new group with alerting disabled. I want to QUICKLY see how many would fire if I enabled them. No hunting, no slowly turning each one up one by one to prevent the new alert deluge. Maybe a report with applied thresholds and current values with clear indicators what alert level the value is within at the report runtime.5Views0likes3CommentsAlert Test Report
I started a chat under ticket 119191 and discussed this with Seth. I would like you to consider this for your next roadmap. I want to be able to see what alerts "would fire" without enabling the alerts. Scenario: Onboarding 10 new devices to a new group with alerting disabled. I want to QUICKLY see how many would fire if I enabled them. No hunting, no slowly turning each one up one by one to prevent the new alert deluge. Maybe a report with applied thresholds and current values with clear indicators what alert level the value is within at the report runtime.2Views0likes0CommentsMail alerts conversations
I think it would greate if you add some headers to your mails. This will helps to mail program to create conversation for every alert and clean message for it. Now we have only separate messages: LMD... critical - Host1 Ping PingLossPercent LMD... critical - Host2 Ping PingLossPercent LMD... ***CLEARED***critical - Host2 Ping PingLossPercent LMD... ***CLEARED***critical - Host1 Ping PingLossPercent In my opinion, it will better if this message will create conversation for every alert: LMD... ***CLEARED***critical - Host1 Ping PingLossPercent LMD... critical - Host1 Ping PingLossPercent LMD... ***CLEARED***critical - Host2 Ping PingLossPercent LMD... critical - Host2 Ping PingLossPercent As I know, the header is Thread-Index https://excelesquire.wordpress.com/2014/10/17/use-excel-to-count-the-number-of-emails-in-each-email-chain/ https://stackoverflow.com/questions/5506585/how-to-code-for-grouping-email-in-conversations2Views3likes1CommentAlert Triage (i.e. Grouping & Alert Reduction)
Hi, Per discussion with Russ G. & Kenyon W. & Jake C. yesterday, I would like to submit this as a feature request to the DEV team and see whether there is any way to add this feature into future roadmap. In short, it'll be great if end user can configure multiple incident/alerts into 1 group and generate only 1 alert (with highest severity). Here is an example of Tomcat being shutdown which shows a number of alerts generated: 1. Tomcat shutdown ‘critical’ alert is generated (1 alert) 2. ActiveMQ consumer count of specific queue alert has reached zero ‘Error’ alert (about 10-12 alerts for our case) In this case end user would like to be able to configure such that LM will consolidate all alerts into one critical alert (i.e. all AMQ 'Error' alerts are cleared)? I saw something like this in PagerDuty and must say it’s a great feature to have in LogicMonitor to reduce # of alerts being processed by the TechOps team: https://www.pagerduty.com/blog/alert-triage/ Thanks & Best Regards, Horace0Views2likes3Comments
Ad-hoc script running
Often when an alert pops up, I find myself running some very common troubleshooting/helpful tools to quickly gather more info. It would be nice to get that info quickly and easily without having to go to other tools when an alert occurs. For example - right now, when we get a high cpu alert the first thing I do is run pslist -s \\computername (PSTools are so awesome) and psloggedon \\computername to see who's logged in at themoment. I know it's possible to create a datasource to discover all active processes, and retrieve CPU/memory/disk metrics specific to a given process, but processes on a given server might change pretty frequently so you'd have to run active discovery frequently. It just doesn't seem like the best way and most of the time I don't care what's running on the server and only need to know "in the moment." A way to run a script via a button for a given datasource would be a really cool feature. Maybe on the datasource you could add a feature to hold a "gather additional data" or meta-datascript, the script could then be invoked manually onan alert or datasource instance. IE when an alert occurs, you can click on a button in the alert called "gather additional data" or something which would run the script and produce a small box or window with the output. The ability to run periodically (every 15 seconds or 5 minutes, etc) would also be useful. This would also give a NOC the ability to troubleshoot a bit more or provide some additional context around an alert without everyone having to know a bunch of tools or have administrative access to a server.16Views1like7CommentsAlert Clear Notifications During SDT
Dear LogicMonitor Team, Greetings. I searched through the forums for a similar request and I apologize if I did not find one previous to this. After continuous use of LogicMonitor with an integration, it has been determined that in the event an alert is generated before SDT is enabled, if the alert should clear the SDT prevents that update from being passed into the ticketing system. This means that there is no notification, nor confirmation, of an issue being cleared duringor after an SDT window. What could be implemented to address this issue is a simple toggle switch, in the global settings page, to allow for clear notifications ofalerts to be enabled even during SDT. This would allow any situation in which an issue occurs before SDT and generates notifications to also be followed up with the clear condition even during an active SDT window. I would imagine that in many environments, this would be beneficial. I thank the team in advance for consideration of this request. Respectfully, Alejandro Esmael Align1View0likes2CommentsEnhance the Alert filter input box
Please, please, please make the alert filter GLOB expression input field wider, much wider. It's very frustrating not being able to see the entire expression as you type. It would also be great if the GLOB mattcher results did not cover over the existing GLOB expressions so we can see which ones we have already added.0Views0likes0Comments