SDT Icon but no schedule
I’ve got one customer’s group that appears to be in SDT. All objects under it (although not some groups) have the SDT icon. I noticed that when i am on an instance under that customer, the SDT tab shows no SDTs. This is despite the icon showing that it’s in SDT. I started walking up to the instance group, DS, device, resource groups. All are showing no SDTs even though there is an SDT icon.Something’s not getting painted right in the resource tree. Just noticed that the SDT tab shows “0 Filtered Sdts (1 Total)”, in the status bar. However, on the right, it shows “All Results Shown”. Those seem to contradict each other. I don’t have any filters applied, so i’m not sure why i’m not seeing it. Update, just changed the time filter from 1 hour to all time and now i see the active SDT. So, the timeframe filter doesn’t make any sense. My SDT is active, so why wouldn’t it show up? Because either the start or the end are not in the last hour? It’s active, that’s right now. It should show up if it’s active. This particular SDT has a 1000 year, 8 month, 2 days, and 2 hour duration. It started in September and goes for 1000 years (because there’s no permanent SDT option). Unless there’s a compelling reason to have the timeframe filter on the SDT tab, I’d say remove it. If there is, have it default to all time as that will be the timeframe needed 99.99% of the time.37Views2likes2CommentsRecently deleted items shows 5 in the tree, but nothing when selected
I show “Recently Deleted Items (5)” in the resource tree, but when i click on it, it says “0 Filtered Recently Deleted Items (5 total)” in the status bar. Another victim of the timeframe defaulting to last hour. This view doesn’t need a timeframe filter, or it needs to default to “all time”.35Views2likes2CommentsResizing config view pane still hides lines
When i first pull up the config, there may be 20 lines visible. So the first thing i do (since full screen is actually smaller than the regular view), is grab the pane and expand it vertically. However, when this happens, only 25of the ~80 lines are displayed. I can scroll to see the rest, but the reason i expanded the pane was so that i could see the rest without scrolling. This is easier seen in person. My guess is that when the pane initially loads, there is a “max number of lines” parameter. When the pane is resized, that parameter isn’t updated.26Views1like3CommentsMember of groups under Info tab lacking full path
On the info tab for a resource, it would display the groups the resource was in. it would show the full path. Now it only shows the name of the group. This is not good since we have several groups that have the same name, but are for very different purposes depending on which path (parent groups) the group is under. Please either add the option so i can specify whether i want full group path or just group name, or just fix it to be like UIv3 where it showed the full path. Also, having this below the properties means a lot of scrolling since our devices have lots of properties. Give me an option similar to the graphs on the graphs page where i can select the widgets be full width or two columns or three columns.21Views3likes1CommentSingle instance vs. multi-instance logicmodules
These used to behave differently in the tree. A single instance datasource (or configsource etc.) would not have any children. If you wanted to see the data associated with that module under a device, you simply selected the module. In UIv4, you have to expand the module to show the one, singular instance under it and then click again to select it. This adds an extra click when navigating. This extra click has been avoided in the past by LM as a matter of policy (how many modules are in the “ungrouped” group to avoid adding another click to get to the data?). Also, now that multi-instance and single instance modules both have to be expanded to show the children/child, the new distinctive icon that tells you a module is multi-instance (circle with the letter M in it) makes no sense. Essentially everything acts like a multi-instance datasource. Since that’s the case, why call out the difference? In one way (adding the click) LM removed the distinction between single and multi. In the other way, they added another distinction between the two. To what purpose? Also, by having multi-instance datasources show up with an M instead of a D, the distinction there is also lost. Is it a datasource or a module? Does the M stand for module? Why doesn’t it just show a D?82Views5likes2CommentsNew UI: alert tuning tab used to have link to global DS definition
In the alert tuning tab for a group, once you found the DS you wanted to tune, you could click on the name and it would take you to the DS in question. This was handy since you needed to be sure which DS you were editing, because the alert tuning tab shows the display name, not the actual name of the DS, and many DSs can have the same display name. This linkage appears to be missing in uiv4.Solved86Views0likes9CommentsUsers who do not have "manage" permissions on devices get the option to disable alerting on the device
They have this option in the UI, but when they try, they get access denied. So, some options are being hidden, but others are being shown, even though they don’t line up with the user’s actual permissions.44Views0likes2CommentsOps notes don't show up on graphs unless the ops notes pane is open
The ops note marker should show up on the graph regardless of whether or not i have the pane open. This is not how it worked in uiv3 and is not preferred. I’d rather see the ops note marker then either click on the ops note to see the details or pop open the ops notes pane and read the details there. I don’t want to have to take up space on my screen with the ops notes pane just to know that there are ops notes.28Views2likes0CommentsNew UI legend selectors not working and reset button gone
When using the legend to hide/show lines, there are several problems: There’s no reset button It defaults to hide on click, which is fine. However, once i’ve hidden all of them, if i switch to “highlight on click” the highlighting doesn’t work. If i switch back to “hide on click” so i can unhide them, they come back, but without color. The menu that lets you show the boundaries disables the “hide on click” and “highlight on click” options. It should be in a separate radio button group from the other two.28Views0likes1CommentNew Services UI
Thank you for participating in our new UI Beta! In order to view the new Services page: In the LogicMonitor navigation sidebar, selectResources. In the page header, toggle onNew UI Preview. If you don’t see the toggle, the new UI preview is not yet enabled for your account. Select theServicestab. Toggle between old and new versions of the Services tab. If you’ve checked out our new Resources UI, this should all look very familiar. At a glance, here’s what’s new: Info tab with properties search and filter Alerts tab consistent with Alerts page Maps tab consistent with Topology page Graphs navigation Alert tuning Inventory tab with bulk actions Overview tab Resource dashboard visibility and management You can read through our product documentation for more details here: https://www.logicmonitor.com/support/services-new-ui-overview Please let us know what you think!26Views0likes0CommentsOpen Beta for LM Envision’s New UI
LM Envision’s New UI offers a platform-wide consistent experience for alerts, maps, search, filters, and icon placement. In addition, you will see improved productivity through features such as resource-level dashboards tabs and the newly optimized tree and topology navigation. Open Beta Process During this open beta period, we are asking that your team members flip the toggle and explore all the new features and functionality while attempting to complete their workflows in the new UI. Any identified bugs or feedback on critical functionality loss will help us to ensure your success and value in this new offering. *We are aware of intermittent performance issues on the Resources page, and our UI team is actively addressing this. Please do not let it deter you from testing and providing feedback on the new platform experience. Identified bugs or feedback can be submitted through the following routes: Bugs: Please submit directly through the “Submit a Support Ticket” option using your instance. The more specific you can be on where you experienced the bug, the better. Functionality Feedback: Please use the FEEDBACK option within your LogicMonitor instance. Connect to your Community: Please use the Open Beta Community Group* to share directly with Product Managers, discuss ideas with other open beta members, and get real-time updates on new developments. *Please note, new members will need to create a Community account using the same email used in your LogicMonitor instance. If you were a member of the previous Community, you must reset your password to access the group. Additional UI Enhancements Additional components of the New UI will soon be made available to you through the standard releases schedule, such as a toggle for a new Dashboards experience, and refreshed capabilities in Settings. Please be on the lookout for those and start beta testing as soon as you can. Additional Information and Training Watch our on-demand New UI Webinar in LM Academy, where our trainers conduct a walkthrough of many features of the New UI. Explore the New UI with a self-paced eLearning course in LM Academy. Any immediate questions or concerns can be directed to your accounts team, or feel free to reply directly to this email. We appreciate your time and support in advance and look forward to hearing from you! The LogicMonitor Product Team311Views10likes0Comments