Matt_Whitney3 months agoAdvisor
Issue with time-based thresholds in UIv4
In UIv4, I am unable to set time-based thresholds which were possible in UIv3. Time-based thresholds are still supported by UIv4, but are much more limited. For example, lets say I want to exclude the time window of 08:00 - 09:00 from alerting for a certain threshold. I could use a time range of "09:00 to 08:00", which would effectively exclude 08:00 - 09:00 from alerting without needing to set SDT. In UIv4 setting that time-based threshold is not possible. If I select 09:00 as the starting-time for the threshold, the only options available as the end-time are 09:15 and later. Which means setting a threshold of "From 09:00 to 08:00" is not possible unless I switch back to UIv3.Matt_Whitney4 months agoUIv4 Alert Tuning
UIv4 alert tuning is a great improvement over UIv3 because of the ability to filter by DS name. It's the only piece of UIv4 that I choose to use over UIv3. However, there is still a big problem with it: DS name != DS name. Every DS has two names, the name and the display name. The name must be unique and usually is one word (though interestingly doesn't have to be). The display name does not have to be unique. This is a good thing because some DSs while having different names and gathering data differently represent the same family of data. Count how many DSs are for CPU. It's nice that they can all share the same name (though because of development happening across years/decades with different developers it isn't consistently done. I'm ranting; back on topic...) When you search for a datasource, you cannot search by unique name, but only by display name. So if you want to modify a threshold for one datasource and there are two others with the same display name, it can be really difficult to tell which datasource you're editing. Consider this case: I need to modify the thresholds for VMware_vCenter_VMSnapshots. Which one is it? Hint: the other is "VMware_vSphere_VMSnapshots". Can you tell which is which? LM: Give us the option to display the module's unique name in the table Give us a checkbox that will turn on display of the module's unique name in the search results. Those who don't care won't turn it on, but for those who do we can turn it on and not have to guess which module we're customizing thresholds for.- David_Bond7 months ago
Professor
- Matt_Whitney9 months ago
SLA Widget instance limit in UIv4 Dashboards - no error message when exceeded
The SLA widget (unfortunately) has a 2000-instance limit. In UIv3, when the limit is exceeded the widget will show an error message saying “instance limit of 2000 is exceeded”. So this at least tells me what the issue is. In UIv4, when the instance limit is exceeded for an SLA widget it just says “NaN” with no specific error message. It should at least show the same error message as before so users know why the widget is not populating.Matt_Whitney9 months agoIssue with SLA Widget in UIv4 Dashboards Page
I noticed that in the UIv4 Dashboards Page, SLA widgets round the calculation for SLA percentage up to the nearest whole number. There is no way to adjust this either. In UIv3 the SLA widget showed 3 decimal placed, for example 99.999% uptime. In Uiv4 it will just say 99% uptime. This is not enough detail for a lot of our customers who have requested us to send them SLA uptime dashboard reports. If they started getting rounded whole numbers for uptime values instead of the 3 decimals they are used to, I am sure we would start getting complaints. Please fix the SLA widget in UIv4 to show 3 decimal places like it does in UIv3Matt_Whitney9 months agoReports UIv4 now available!
Reports UIV4 can now be toggled on at the top of the Reports screen. Check out some of the new features including: a revamped reports tree navigation new reports listing overview with search easy report action access This is a per user setting. You can also easily toggle between UIv3 and UIv4 to see what’s changed. The Reports support doc has a more in depth view of what’s now available. We would love to hear your thoughts on the new UI and know more about how we can improve!Sarah_Luna9 months agoProduct Manager
new UIv4 dashboards mouse over in one graph doesn't show show the lines in the other graphs
Why is the functionality gone where in a dashbaord you can move your mouse over a graph and also see the same line in the other graphs to visually correlate what’s going on from one graph to another.namberuger9 months agoNeophyte
Dashboards UIv4 is available starting August 23!
We're thrilled to announce an update to enhance your dashboard user experience. With this UIv4 update, we’re introducing an intuitive new design that aligns with the new LM experience, making your dashboard navigation more seamless with other areas of the product. Update the toggle on the top navigation to ‘New UI Preview’ to see the following changes. What's New: 🎨 Revamped User Experience: Our team has been hard at work reimagining the dashboard's visual appeal. With a new skin, your dashboards are now in line with the rest of the UIv4 changes that you’ve become accustomed to. While the core functionality remains intact, new aesthetics that consistency across the platform improve the quality of our LM experience. 🛠️ Enhanced Widget Editing: We've heard your feedback, and we're excited to introduce a new capability to the dashboard widget editing process. Say goodbye to the hassle of publishing a widget to witness changes – you can now preview your modifications in real-time before hitting that publish button. This means you have the power to experiment, tweak, and fine-tune your creations with the confidence of knowing exactly how they'll appear to your dashboard consumers. Thank you for being a part of our beta community. Your insights and feedback have been invaluable in shaping these new changes. We take pride in helping guide our analytics journey and want to get you to your destination in style. As always, your feedback is essential to us, so please don't hesitate to share your thoughts and experiences as you dive into these exciting new features. Stay tuned for more updates, and happy dashboarding! Best regards, Faran - Senior Product Manager for Dashboards and Reportingfaran11 months agoNew Resources UI
Hey all, welcome to the beta for the new UI! With this includes the new look and feel of Resources. Here’s a quick glance at what’s new: Info tab with properties search and filter Alerts tab consistent with Alerts page Maps tab consistent with Topology page Graphs navigation Alert tuning Inventory tab with bulk actions Overview tab Resource dashboard visibility and management The official product documentation will cover the functionality in more depth:https://www.logicmonitor.com/support/resources-new-ui-overview Please take the new UI for a test drive and let us know what you think!Ted_Johnsen12 months agoSDT UIv4 after winter time
We are experiencing a very weird bug with the SDT function in UIv4. When selecting any date before “winter time”start, it works just fine (as long as we use 12H format…Why can’t we choose between 12 and 24?). Also UTC shouldn’t be affected by winter time. Here you see that we can easily put an SDT as expected When trying to put an SDT after winter time starts (29th of October) we are unable to directly write the time, like we did in the gif above. When trying to write 10:00 it just increases the number until it changes the date and we have to go back to select the right date. Also we get an error saying that the format must be HH:MM, which it clearly is but we are still not allowed to put an SDT on it in UIv4. All of this works just fine in UIv3.New Settings Beta!
Welcome to the new Settings Beta! The new Settings page offers the same great functionality in the legacy UI with some new items that unlock powerful capabilities such as HTTP OAuth 2.0, Event Driven Ansible, and improved navigation. Your feedback is extremelyvaluable to us so please feel to chime in. What’s changed in Settings v4? Improved Navigation The first thing you might notice after enabling the settings preview is that it has a familiar structure in the left-hand navigation with an updated feel. The improved settings navigation comes with functionality to: collapse/expand core features in the navigation list along with filtering and sorting across the different settings areas. Audit Logs A couple of noteworthy mentions in Audit Logs is a more readable table structure with an easier to use Filter. You’ll notice that you can see much more information in the description with an arrow to expand more details at the end of the description. Account Information Account Information has three main paths: Portal Information, Portal Settings, and Financial. You’ll notice when you want to edit information that the controls will look different such as a pencil and when adding contacts information you don’t need to save each row. Contacts (previous UI) was renamed to Portal Information which more accurately describes its content. Portal Settings now contains contact information Financial has the same billing and payment information as before but with an easier to read structure with the familiar edit controls. Usage (Beta) This is an exciting new capability that lets you visualize LM license usage. Right now LM Logs and APM Metrics are supported if you’re using those products today. LM Logs - you’ll notice a “Products” dropdown that lets you select the product you want to view data for. At a glance, you’ll see month-to-date usage, can select some top usage analysis queries, and view cumulative usage. All of this data is filtered by the month and has control. One cool thing about the cumulative usage graph is that it has some forecasting ability which can be helpful for spotting potential overages. APM Metrics contains a combined view along with APM Push Metrics and APM OpenMetics. All views have the same visuals, controls, and functionality as the LM Logs product More products coming to Usage in future releases! Alert Settings Alert Settings should feel very consistent with improved readability. You’ll notice filtering capability added to Root Cause Analysis and External Alerting. Collectors Collectors page has a familiar table layout and controls to other pages in Setting creating a theme of consistency. Under the collector tab you have a new ability to filter by all collectors or collector groups. Within the table you have the ability to view if an escalation chain is configured in the table. If an escalation chain is found it will send the name. The collector actions for each collector are now in the a new bottom panel, with the info, resources, SDT and websites tabs The collector bulk actions can be performed now by selecting collectors (checking the boxes) and applying the bulk action from the menu when it shows up. (In UIV3, there was a button called actions present all the time) In the legacy UI, manage flows were hidden under the support button in the manage form, now these are accessible from the collectors main page bottom panel. The previous add flow had at least four modals, we have now reduced it to single modal for confirmation on save. The collector status screen was a blob of data on a single page earlier, now this information has been organized into a table that can be filtered and in a more readable format. The collector updates tab now shows a table with an update type column that helps users see what status the updates are in, (very similar to the SDT tab in alerts), showing the active/ scheduled NetScans. OpenTelemetry Collectors OpenTelemtry was introduced in the legacy Settings page allowing you to consume your application traces. Integrations We’re very excited to announce Event Driven Ansible and OAuth2.0 for Custom HTTP in the new Settings. Event Driven Ansible allows you to unlock the power of alerts and take remediation actions based on an alert. You’ll notice that the Integrations page has a familiar structure to the legacy UI with filters and tabs. All the controls for the table were moved to the left side column called “Actions” OpsNotes OpsNotes carries over the same structure from the legacy UI with updated filtering controls to help you find what you’re looking for with ease. LogicModules Updates to the LogicModules settings coming in a future release. Message Templates Message Templates introduces a new left hand navigation that allows you to filter by alert type. When an Alert Type is selected you’re able to define the alert and clear message with fewer clicks through the gear icon. NetScans NetScans page has a familiar table layout and controls to other pages in Settings, creating a theme of consistency. Under the collector tab you have a new ability to filter by all collectors or collector groups. NetScans no longer opens up with a blank right panel, it shows all the NetScans so the user has the option to view information by clicking the manage icon. User Access User Access has a new left hand navigation that contains some filtering options to help you find what you’re looking for. You can filter by groups and by users with the updated UI controls.Ted_Johnsen12 months agoNew "Logs Tab" on each Device
Hello all, In the new UI I found the tag "Logs" for each monitored device. But there is nothing visible in this log. What is being logged here? It would be very interesting to see all actions on this device (enable/disable data points, edit thresholds, etc). Thanks in advance for a short feedback.Current list of Resources UIv4 Bugs
Hi all, As suggested, here is a list of all of the feedback we have seen in this group and their current status. I can’t expose ticket IDs, but if there is a questionabout a particular item, please ask within this thread. This is a manual process and will be updated manually when there are updates so there may be some delays - until we have a more automated process. Summary of Issue Status Version Fixed Additional Comments General feedback around "look & feel items" - includes feedback around colors, icons, text, etc. Backlog We are currently focusing on functionality bug fixes but are aware of feedback around the colors of the new UI. Favorites aren't carrying over from V3 to V4. Backlog This is a lower priority item as we found users don't have a ton of Favorites saved. When on the properties tab, values are right-aligned Fixed 197 There isn't a separate experience for "View all ops notes" and enabling ops notes in the graph view Backlog Accessing global definition now requires more clicks Fixed 196 There is now a puzzle piece icon that matches the exchange that allows users to access the global definition without opening up a menu There is no way to manually add in devices to a static resource group, unless the device is already in another group Fixed 196 The IP Address/DNS name is missing from the title bar for a device Fixed 199 Please note that this will be a part of the “Title bar” compared to where it was previously inUIv3, which was in the breadcrumbs. When you are typing in a string into a field that has auto-complete capabilities, the cursor jumps around Backlog We have found that this is a large effort that is requiring refactoring for our forms, so this is being handled in segments. This will be marked complete when all segments have been refactored. The sections are wrong in the Poll Now screen Backlog On the graphs page, when you hover over an item, the tooltip just has "Default" Fixed 198 When adding a new resource, there is a missing indicator for whether a collector is auto-balanced Fixed 196 Even when no changes are made, a "Are you sure?" modal pops up Fixed 197 Icons areinconsistently showing in the resource tree - it appears on hover at the parent level, even when the child items are shown Fixed 197 When trying to view configs in fullscreen, only a small panel was being opened. Fixed 186 When re-ordering columns on a table, the selection was not persisted Fixed 190 When doing a search, you can no longer double click on the result to open the item Fixed 195 When trying to use any Remote Session option, an error was being thrown Fixed 192 When looking at a stack graph, they were not showing in a "stacked" fashion Fixed 192 When interacting with graphs, the selectors (Hide on Click, Highlight On Click) were not working as expected Fixed 188 When trying to use the scroll bar on the main resource tree, the width wasn't wide enough to interact with Fixed 191 When interacting with the time range, the "default" option was missing Fixed 188 There were a couple of changes to time range: we added back the missing functionality and changed the location to the top of the page. When clicking on a single-instance datasource, you had to click again to go to the instance Fixed 189 We now auto-open to the instance for single-instance modules On the Info tab in the "Members Of" section, the full path was missing Fixed 188 When trying to expand a config, only a small number of lines were displaying Fixed 186 Recently deleted items were showing the wrong count Fixed 188 An "SDT" icon was incorrectly displaying in the resource tree when a device was not under an active SDT. Fixed 188 Users that had access to SDT an item did not see the icon. Fixed 185 The description was not showing as a tooltip when hovering over an item in the resource tree Fixed 191 When adding a new Instance, the instance group field was not being auto-populated Fixed 193 Alerts no longer show the duration in the row Fixed 194 The SDT icon is missing from items that don't also have an alert Fixed 193 The default tab changed for resources Fixed 192 We now default to graphs when on a device or datasource When trying to use the resource tree, you could only click on a small portion to select or expand a device Fixed 186 We included highlighting and the ability to select anywhere on the line When at a resource group level on the alert tuning tab, there is no indication of what instance a datapoint ties to Fixed 193 When trying to look at disabled datasources or unmonitored instances, it is no longer showing in a separate group in the resource tree In Dev When looking at the alerts tab, it no longer shows the total alert count Need more info The alert count is displayed in the Alerts tab in parenthesis. General slowness with the new UI Fixed 197 We made some improvements with release 197 - please submit additional tickets if you’re still experiencing slowness When looking at the alerts tuning tab, the description is truncated Researching We are in the process of changing the UX for the Alert Tuning tab. The magnifying glass (focus) icon is causing more issue than solving Researching We are in the process of discovery to see how we can improve the "focus" experience A user still sees the disable alerting option on a device, even when they don't have permissions to manage the device. Will Not Fix This was taken as feedback rather than a bug, since we still prevent the user from doing the action. Missing time indicator when there are multiple graphs Backlog The alert icons are incorrectly displaying when there isn't an active alert for an item Fixed 198 Time Format is not following user-defined format on the resources page (Custom Range selector) Backlog Users are not able to access the correct items in UIv4 Fixed 196 Cheers, SarahSarah_Luna12 months agoAnsible Time Zone Support
Hello! I currently use Ansible to schedule a task which updates Windows on the servers we manage, roughly 300 in Azure. These servers are spread throughout the world in many different time zones. In my playbooks for configuring the “patching task”, I would like to set a SDT in Logic Monitor. Currently there is no “time zone” setting with the Logic Monitor Ansible module. I’m sure I could get around this by doing some sort of math on the date / time within the SDT playbook. Does anyone do anything like this? Some other notes about our setup: We have a mix of Windows Server 2022 and Windows 11 VMs Azure Automation / Update Management does not support Windows 11 VMs Time zones on the servers are local to the region they are deployed in Our patching schedule is … staging 1 week after “patch Tuesday” production 2 weeks after “patch Tuesday” Because of this, reoccurring SDTs need to be reconfigured twice a year, say when the first of the month falls on a Wednesday Sometimes patching needs to be rerun, so it would be nice to SDT the servers / device groups whenever needed Thanks! Jerry
Cole_McDonald12 months agoAre Product even here?
A Beta process should be a little more two-way than this. There are a good number of us here providing feedback, yet there is no response from any representative of the Product team. To whomever owns the UIv4 rollout… Please could you assign someone to acknowledge the feedback we are sending (COUGHperhapswithaticketnumber)David_Bond12 months ago
New UI Enhancements/ Feature Request
Being able to select several alerts at once and from the Actions menu have disable/enable alerting available, preferable as a cycle alerting option so that it disables and enables automatically, that we can allow anyone to perform. As we often set SDT and need to clear the alerts in CSM, in order to achieve this we select disable then enable on each alert individually when there is over 100 alerts this can be a pain.Barb12 months agoSeptember 2023 Check-In - Who's using UIv4 as their main UI?
One measure of UIv4’s success will be that people are choosing to use it by default. So go for it! Who’s using it by default? On which pages? When do you findyourself having to switch (in either direction)? Where is it better than UIv3? Where is it worse than UIv3? What’s still missing?David_Bond2 years agoV192 UIv4 Release Notes
Here are the UIv4-specific Release Notes for UIv4 (from https://www.logicmonitor.com/release-notes/v-192-release-notes): Enhancements Removed text limits for all report types. You can find report-specific threshold limits in the documentation for each report type. For more information, seeReports New UI Overviewin the product documentation. Added validation to the dynamic thresholds configurationformfields that will prevent users from saving entries with invalid values, such as negative values in lower and upper bound fields. Fixed Issues If you receive a 401 status on a new UI page, you may need to refresh the page and log back into your LogicMonitor portal. Optimized the behavior of the stack view for Graphs to improve the representation of the data. Previously, the stacked graph view was difficult to use because some datapoints overlapped over others. Made the Graphs tab the default view for Resources and DataSources. You should no longer see a plus sign (Add new) button on the Instances tab for a module when Active Discovery is set to Yes. When you enable OpsNotes, you should see them applied across all groups, resources, and so on, so that you don’t have to enable it each time. Fixed an issue to ensure that OpsNotes created in the Legacy UI display as expected in graphs and lists after you enable the new UI. Fixed an issue where Test Script for Groovy scripts in PropertySources was not working. Fixed an issue to prevent users from creating static thresholds that did not contain at least one severity value, and from creating more than one All Day threshold. There are now checks to ensure that you include at least one severity field, and you will not be able to Save an All Day threshold if one already exists.David_Bond2 years agoDatapoint Analysis now available!
Hi all! We have a new feature that’s available to anyone participating in the new UI beta and has access to our LM Intelligence features. Datapoint Analysis (also known as Metric Correlation) pulls in relevant datapoints that will show users additional related datapoints. You can access the feature from either the Alerts page or the Alerts tab on the new Resources page by going to the Alert Overview tab and clicking on the new “Datapoint Analysis” button. On the Datapoint Analysis page, there is asummary modal that showsthe correlated datapoints, instances, and resources.The analysis for the data is displayed in graphs that map to each of the following strategies used to determine the correlation score: Other datapoints on a selected instance The same datapoint on other instances within the same resource The same datapoint on other resources that share the same collector ID Test it out and share if this is something that assisted in your troubleshooting journey! We would also love to hear any improvement ideas you have that would make the information more helpful.Sarah_Luna2 years agoUIv4 - Managing Static Group Memberships - Huge UX Issue?
Hey y’all, I amentirelyunable to intuitout how I can move resources into a static group in UIv4 -- The closest I’ve been able to get to documentation for this are: Resource Group Overview (New UI) | LogicMonitor Changing Resource Group Membership (New UI) | LogicMonitor The last link seems to indicate controlling this on a per-Resource basis -- but Ishouldbe able to add multiples devices to a group from the group’s perspective from a usability perspective. Am I missing something completely obvious here? Mostly asking because this is the first real thing that’s severely underservedmy intuition with UIv4 -- hoping this will also elevate visibility, as I tend to bereallystrong on intuition, and LogicMonitor has suited my intuitionvery well historically.AustinC2 years agoNumbers wrong in Account Information?
If you look at Account Information in uiv3 the number of Resource Groups is a static number with no limit.. If i swap that to uiv4 it shows the same number but / 0 and says Limit Exceeded. Looks like it saying max groups you should have is 0?Michael_Baker2 years agoNew UI eLearning Courses Available in LM Academy
howdy howdy! We're excited to announce our latest collection of eLearning courses:Explore the Enhanced UI These courses are designed to familiarize you with the advancements in both the user interface design and functionality that are shaping the future of LM Envision. Click here to become a new UI pro.Why is there an option to focus on the datasource or instance level?
I noticed that there is a “plus” icon next to nearly everything in the new UI, from resources to logicmodules to instances. The plus icon focuses similar to the eyeball in UIv3. If I select the “plus” icon next to an instance or datasource, it focuses only on that and the rest of the modules/instances on the device are hidden. I can’t think of any use case for that, and I could see it causing users to get “lost”. I would rather see the focus option removed from the instance/datasource level, and only be an option on the device or group level like it was in UIv3.Matt_Whitney2 years agoUIv4 - Cleared alerts not showing duration in began column
In UIv4, I noticed that in the Alerts tab of the Resources page does not show the duration an alert was active when you are looking at historical alerts (cleared filter set to Yes). Instead it shows the amount of time ago in hours the alert was reported at (which is redundant since timestamp is already shown in the column). In UIv3 I am used to being able to easily see the duration a historical alert was active within the “began” column of the Alerts tab. It shows up in parentheses next to the timestamp the alert began and is useful for seeing if alerts were “flapping” among other uses. Below is an example of what the column looks like in UIv4 vs UIv3.This example alert was triggered 6/7 at 15:05 and cleared after 5 minutes. The UIv3 version is more useful. UIv4 (Reported At): Jun 07 15:05 (an hour ago) UIv3 (began): Jun 07 15:05 (5m)Matt_Whitney2 years agoNew UI Time Picker
Hey all, Thanks for participating so far in our early beta for the new UI! We’ve received some early feedback around the Time Picker. I’d like to continue exploring this topic a bit more. We have something captured for re-introducing the datasource default option in the picker list. What are your thoughts aroundthe global option from v3 to the v4 experience?Ted_Johnsen2 years agoWinRM Collector and Non-admin scripts beta
Hello, and welcome to LogicMonitor’s Beta for WinRM non-admin automation! At Logicmonitor we are constantly pushing the envelope on security. In our endeavor to further reduce the attack surface of our customers we are proud to bring to you the beta program for monitoring windows devices using least privilege. This beta would also allow you to try out our WinRM based collector. Goal for the beta Validate and test windows monitoring with WinRM based collectors running with least privilege in your environment. We suggest the following operations to test out the non-admin automation 1. Set up a normal WMI based windows collector to monitor your windows devices. 2. Set up at least 10 the WinRM based beta collector by following the instructions in the support page. Ensure that the collectors are not running under admin privilege after completing the setup. 3. Move your devices from the WMI based collector to the beta collector to confirm that the WinRM beta collector fulfills your windows monitoring needs. 4. Test out WMI, Powershell and perfmon datasources Timeline The beta has started and will run Through Sept 30, 2023. Documentation Since the process to install a WinRM collector is slightly more tedious than a normal LM collector, we advise you to go through the documentation before setting it up. Documentation for the beta is available at https://www.logicmonitor.com/support/configuring-winrm-for-windows-collector and updated as questions come in, or as things are added/fixed. Note: The beta is available in EA collector 34.100 and later. All you have to do is follow the steps in the support documentation above to install the WinRM collector. Feedback You can submit your feedback via this linkor post a comment here to chat directly with the product manager. You can also contact Logicmonitor support or you Customer Success Manager for further assistance.akshay_mysore2 years agoUIv4 - Placement of Poll Now and Debug buttons on Raw Data tab
In UIv4 within the Raw Data tab on the Resources page, the Poll Now and Debug Console buttons are located among the other icons in the top right corner of the screen. These 2 buttons (especially Poll Now) are heavily used by our users for troubleshooting. Our users expect to see these buttons front-and-center on the Raw Data tab like they are in UIv3. I would like to request that the placement/styleof these 2 buttons be adjusted to line up with what we expect in UIv3.Matt_Whitney2 years agoStrange behavior when selecting Manage button on Resource Groups
I noticed that when I have a resource group selected and “focused” on so I can only see that group, there is strange behavior when I then select the Manage button for that group. If I select the Manage button while focused on a group, it will “unfocus” the resource tree on the lefthand side. If I cancel out or save changes made on the Manage page then it will “refocus” the resource tree on that group. But it should not be unfocused while the Manage page is open.Matt_Whitney2 years agoUIv4 - Disabled Datasources no longer grouped separately
In UIv3, any datasources that are disabled at a group-level will stop polling and an instance group called “Disabled Datasources” will appear under the resource that had the datasource applied at the bottom of the datasource list. This is useful for easily seeing if a device has any datasources disabled, and its also useful for hiding datasources if we don’t need/want them to clutter up the resource. In UIv4, if I disable a datasource at a group-level it will stop polling but will not be moved to a “Disabled Datasources” group. This can create confusion as to why a datasource is not polling, and it creates clutter on the resource. Please add the Disabled Datasource instance group functionality to UIv4.Matt_Whitney2 years agoUIv4 - Strange behavior with alert rows within Alert tab of Resources page
I noticed an issue with the alert rows within the Alerts tab on the Resources page. Each alert row has a clickable link for the Resource, LogicModule, and Instance columns. When the link is clicked it will “refocus” the resource tree so only the selected object is visible. This works fine for the Resource column since it just focuses on the resource, but when the link is clicked in the LogicModule or Instance column it focuses on only that individual instance. This seems strange and there’s not really any scenario where I would want to focus the resource tree on theinstance level and not see any other instances/datasources on the device. In UIv3, only the Resource column has a clickable link. And instead of refocusing the existing page, it opens a new tab focused on the instance with the active alert. I think this behavior is better and less likely to cause confusion with end users who are investigating individual alerts.Matt_Whitney2 years agoUIv4 - Alert Tuning tab shows truncated description for datapoints
I noticed that in UIv4, the Alert Tuning tab does not show the full Description for a datapoint. It shows a truncated snippet of the Description instead and the column has to be manually expanded if you need to see the full thing. In UIv3 this column wraps, so each row is wider but you can see the whole Description so it is much more usable. I noticed many fields truncate in UIv4 instead of wrapping (properties under the Info tab is another example). It would be much better for the columns to wrap so that the full value can be seen like it is in UIv3.Matt_Whitney2 years agoUIv4 - Alerts tab on Resources page does not show alert count
In UIv3, the Alerts tab on the Resources page would show the total number of alerts active for a resource or group when selected. This lets you easily see a count of how many alerts are active for a given resource or group. InUIv4, there is no count included in the Alerts tab of the Resources page. You can still see how many alerts are active if you look at the very bottom under “All Results Shown”, but this is not as intuitive.Matt_Whitney2 years agoUIv4 unable to use Global Definition button to view datasource from Resources tree
In UIv3 when you select a datasource/instance associated with a resource, there is a button you can click to jump to the datasource(edit global definition). In UIv4 this has been replaced with a “Global Definition” button which you can click from a dropdown if a datasource/instance is selected. When I try and click on that button however, I get sent to the below URL which brings me to the Datasources tab of the Settings page as expected, butwith no datasource selected. https://<lmaccount>.logicmonitor.com/santaba/uiv3/setting/index.jsp#datasources/undefinedMatt_Whitney2 years agoadding Monitored Instance and UI Fields
When I add monitored instances to a resource (MultiPing-) in the new UI, the instance group needs to be selected each time. I feel it would be more efficient to have @default automatically selected.Currently the new interfaces requires an extra selection step. Thanks for considering this.Updates and Progress with UIv4
Hello! We want to thank you for all of the feedback that you have provided and update you on the progress we have been making. We have been working diligently to resolve any issues that have been reported. Most importantly, we understand that you’ve been experiencing slowness in the new UI. We apologize for any inconvenience, and want to assure you that we are working to improve the performance as quickly as possible. Our team of developers have identified some root causes for the slowness and are actively working on the fix. We are conducting thorough testing and benchmarking to ensure that any solutions implemented resolve the issues appropriately. There are also some additional upcoming improvements that we have implemented based on the feedback we’ve received: For Configs: A full screen option is now available and more information will load so that you can see more of the file. We’ve improved the search functionality so that you can search the entirety of the config file. You can now click anywhere in a line for the Resource Tree for easier navigation. For SDTs: Anyone with access to the SDT functionality will be able to see the new icon in the top right corner. Duplicates have been removed from view to avoid confusion. Anomaly Detection + Forecasting Improvements: We have streamlined the experience so that you can view anomaly detection and forecasting functionality with fewer clicks. And more small improvement fixes! These fixes will be available in v186 and 187. If there are any specific issues that you want to follow up on, please use this thread. Otherwise, create a new thread for any issues so that we can track them accordingly. Thanks! The LogicMonitor Product teamSarah_Luna2 years agoDifferent clock format on alerts (resource)
Alerts in UIV3 shows them in 24H format,but in the new UIV4 it shows them in 12H AM/PM format. This happens when viewing alerts on a resource or instance, but when going to the alerts page all alerts are in 12H format on both versions. This is from UIv3 (Resources page) This is from UIv4 (Resources page) -HDescription field not showing as tooltip when hovering in new UI
In the previous UI when you set a Description field on a device or group, you could hover over the group and see the description value as a tooltip. In the new UI that does not show up. We have found use out of this tooltip feature especially with location groups, etc.Matt_Whitney2 years ago
