ashlyn_warblow
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Joined 3 years ago
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Avit Customer Story - Community
Customer Story: Avit is a managed service provider based in the Netherlands, focusing on networking, collaboration, cybersecurity, and hybrid cloud solutions. Industry: Managed Service Provider Challenge Having inherited their existing monitoring tools through acquisition, Avit’s key goal for 2022 was to develop a new service consolidated toolset to deliver an improved customer experience, as previously they struggled with incidents due to resource constraints. Solution Avit selected LogicMonitor as their core observability platform and after successfully onboarding, ran internal training sessions across the org to ensure all key personnel were able to efficiently utilize the platform and deliver improved customer experience right at launch. Business Outcomes Reducing the team’s manual workload enabled them to onboard customers in hours instead of days 40+ hours per year freed that were previously spent on general maintenance €65K per year saved by removing the need to continually run backups Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.Customer Story - Redcentric
Customer Story: Redcentric is a managed service provider that delivers highly available network, cloud and collaboration solutions that help public and private sector organizations succeed. Industry: Managed Service Provider Challenge After a recent acquisition, Redcentric needed to migrate 7,500 devices within a strict 3 week timeline before the existing monitoring tool set for these environments was cut off, which would’ve left up to 300 customers with no visibility. Solution With the flexibility and efficiency provided by LogicMonitor’s SaaS-based collectors, the team was able to successfully migrate new environments quickly for full visibility and monitoring within their required time frame. Business Outcomes 7.500 devices migrated within 3 weeks Repeatable implementation process for rapid integration of acquired organizations Full visibility in a single pane of glass without any inconveniences of downtime for customers Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.Customer Story - GCISD
Customer Story: Industry: School Districts Challenge With an average of 40,000 devices online in the district at any given time, GCISD needed to reduce tool sprawl and find an observability platform that provided full visibility, robust alerting, and forecasting to solve problems before they impacted teachers and students. Solution LogicMonitor’s single pane of glass and robust dashboards provided visibility across their entire infrastructure within one platform. Features like Automatic Discovery and intelligent alerting saved the team valuable time, while historical data and AI predictions helped anticipate future problems. Business Outcomes Reduced the overall number of help desk tickets with proactive monitoring Instant alerting allowed for minimal downtime after the district experienced an outage Single source of truth increased visibility and insights across multiple teams As we moved through the pandemic and the complete school system went online, we realized that even a second of downtime or service interruption would severely impact instruction. Having a tool like LogicMonitor is so important to ensure that our technology is supporting our staff and students 24/7” – Kyle Berger, Chief Technology Officer Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.Customer Story - Banking
Customer Story: This US credit union is the largest community-owned financial institution in the US Northwest, offering mortgage loans, savings accounts, auto loans, and more. Industry: Banking Challenge The IT team needed to mitigate “911 events” within their infrastructure. With minimal visibility, each of these events caused the entire team to drop everything to investigate the issue, leading to inefficient work and valuable time spent troubleshooting instead of larger projects. Solution Simple, high-level executive dashboards displayed critical information about the health of the environment, with the ability to drill down on a specific issue. Alert rules and escalation chains improved alert routing to select teams for quick resolution. Business Outcomes 90% reduction in alert noise within 6 months More time spent on innovative projects instead of troubleshooting Improved visibility into network health across the organization Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.Customer Story - Automotive Services
Customer Story: An American collision repair company with over 200 locations across the country, providing auto repair services, painting, reassembly, and more. Industry: Services Challenge After a recent acquisition, the team was faced with adding 660 new devices to their network. A high priority was placed on their 51 Florida locations, which contained roughly 155 resources that needed to be migrated quickly as Hurricane Ian was approaching landfall Solution LogicMonitor provided improved visibility and key information, while also facilitating information between executives and onsite techs with quick updates displayed in executive dashboards. Business Outcomes 660 new devices added Created efficient processes to prioritize repairs to affected locations Improved visibility allowed for quicker repairs and minimized costly downtime Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.Limited-time offer! Receive $25 from TrustRadius for leaving a LogicMonitor review
Wish you’d had a trusted advisor to help you evaluate LogicMonitor? We’ve partnered with the TrustRadius team to gather authentic feedback from our valued customers – and for a limited time, the TrustRadius team is offering $25 as an extra thank you for providing an honest review. Reviews not only help other professionals, like yourself, make better decisions, but also showcases your expertise and experience, and helps us make LogicMonitor better fit your needs. Thank you so much in advance for your time and honesty! Start your review here!Want to share your LogicMonitor experience with your peers? Start here!
Authentic reviews are more important than ever, with up to 80% of users researching options before ever speaking to a sales rep! Want to help your peers break through the noise and find the monitoring solution that works best for them? Click the link below to leave a complete, detailed review on G2 highlighting your experience with LogicMonitor before 8/15 – and receive $25 from the G2 team for your time. Leave your review here Don’t forget! These reviews are reviewed and approved by the G2 team in order to receive a gift card. We’d be so appreciative of you taking the time to leave an honest, detailed review for the G2 community. Thank you as always for being a valued customer, we’re so lucky you’re here!Gartner is offering $25 for your honest LogicMonitor experience!
Receive $25 for your honest feedback! We’ve partnered with Gartner Peer Insights – an online IT software and services reviews and ratings platform – to gather valuable feedback from our amazing customers. The opinions of our loyal customers are important to us, and we want to hear all about your experience with LogicMonitor! Your unbiased feedback helps us continually improve, and allows your peers to make informed software decisions. Reviews are anonymous and take approximately 10-15 minutes to complete. As a thank you for your review, you will receive a $25 Visa gift card (or the option of a charity donation) from Gartner. All submissions are reviewed by Gartner to ensure validity and to maintain the integrity of the forum. The Peer Insights Team will provide the gift card shortly after your review is published. Start your review here Please complete your full review before June 30, 2023 to be eligible for Gartner’s gift card promotion. Let us know if you have any questions, we’re more than happy to help. As always, a huge thank you in advance for completing a review and for all that you do!Write a LogicMonitor review and G2 will donate $10 to Girls Who Code!
We have partnered with Girls Who Code to raise money to help close the gender gap in technology. For each review, G2 will donate $10 to assist Girls Who Code in helping young women (many from historically underrepresented communities) build the skills and resilience they’ll need to develop solid futures in the tech industry. Click the link below to write a review and unlock a donation. For 7 minutes of your time, you can help us reach our goal of $500! Start your review here Please let us know if you have any questions, we’re happy to help. A huge thank you in advance for completing a review and for all that you do!Receive $25 for your honest feedback!
We’ve partnered with Gartner Peer Insights – an online IT software and services reviews and ratings platform – to gather valuable feedback from our amazing customers. The opinions of our loyal customers are important to us, and we want to hear all about your experience with LogicMonitor! Reviews are anonymous and take approximately 10-15 minutes to complete. For your time and participation, we want to thank you with a $25 gift card. The Peer Insights Team will provide the gift card shortly after your review is published. Please note that all reviews must be submitted before Apr 30, 2023 at 11:59 PM EST to be eligible for this promotion. <Start your review here> Thank you so much for all that you do!
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Inner Circle
Welcome to the Customer Showcase, sponsored by “The Inner Circle “. Feel free to peruse this Customer Story Showcase to read more about what our customers are doing out in the world and how LogicMonitor is supporting their journeys.
