Needed Features for Network Topology Mapping
We need the ability to create topology map of our switches and routers showing the actual links between interfaces on the devices and showing the latest InMbps / OutMbps datapoints for each interface. The goal is to have a live network map for networks likeInternet Service Provider networks, to be able to visualize the active state of the network and the bandwidth utilization and alert status of each device and interface / link. We need to be able to do the following: - Manually add the switch and router resources to the map. - Once the resource is on the map, click on the resource on the map and select an interface instance from the "network interfaces" LogicModule to add to a "Link". Then drag over to, or select, the connected resource, and select the associated interface instance from the "network interfaces" LogicModule on the second device. - This will visually show a link between the two devices, and the InMbps and/or OutMbps datapoints should be displayed over the link on each end of the link. - The color of each half or end of the link should also change based on the highest active alert level for the associated "network interfaces" instance on that end of the link. So for example, If we have Router1 interface GigEth0/1 connected to Router2 GigEth0/2, and Router1 GigEth0/1 has an active warning level alert for InBroadcastPkts, then that half of the line representing the link, should turn to yellow. - It's not enough to simply outline the resource with a color based on the alert level of the resource. We need to visually see each desired interface / link on the map and see visually which interface(s) is/are alerting. LogicMonitor has done an absolutely outstanding job of giving us immense flexibilty in how we can represent any datapoint on widgets on dashboards. But when it comes to the Topology mapping, we’re severely limited in how we can represent the exact same datapoints visually on the map. Also, for these kind of use-cases, people managing these kinds of network generally already know how their devices are connected, or can easily identify the connectivity. We don’t really need LogicMonitor to automatically detect connections between devices, because that’s too big of a challenge to automate that well. We just need to be able to manually say, “This interface on this device connects to this interface on this device. That’s a link.” The link itself is actually comprised of two sides, each being an instance on theresource’s LogicModule. And it could be “Interfaces 64 bit” or “Network Interfaces” or whatever other LogicModule we need. When we make w widget, we can select whatever LogicModule and Instance we need. We should be able to do the same thing on the topology map.
Customer Story - GCISD
Customer Story: Industry:School Districts Challenge With an average of 40,000 devices online in the district at any given time, GCISD needed to reduce tool sprawl and find an observability platform that provided full visibility, robust alerting, and forecasting to solve problems before they impacted teachers and students. Solution LogicMonitor’s single pane of glass and robust dashboards provided visibility across their entire infrastructure within one platform. Features like Automatic Discovery and intelligent alerting saved the team valuable time, while historical data and AI predictions helped anticipate future problems. Business Outcomes Reduced the overall number of help desk tickets with proactive monitoring Instant alerting allowed for minimal downtime after the district experienced an outage Single source of truth increased visibility and insights across multiple teams As we moved through the pandemic and the complete school system went online, we realized that even a second of downtime or service interruption would severely impact instruction. Having a tool like LogicMonitor is so important to ensure that our technology is supporting our staff and students 24/7” – Kyle Berger, Chief Technology Officer Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us atinnercircle@logicmonitor.comto share your voice.Customer Story - Automotive Services
Customer Story: An American collision repair company with over 200 locations across the country, providing auto repair services, painting, reassembly, and more. Industry: Services Challenge After a recent acquisition, the team was faced with adding 660 new devices to their network. A high priority was placed on their 51 Florida locations, which contained roughly 155 resources that needed to be migrated quickly as Hurricane Ian was approaching landfall Solution LogicMonitor provided improved visibility and key information, while also facilitating information between executives and onsite techs with quick updates displayed in executive dashboards. Business Outcomes 660 new devices added Created efficient processes to prioritize repairs to affected locations Improved visibility allowed for quicker repairs and minimized costly downtime Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us atinnercircle@logicmonitor.comto share your voice.
