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Customer Story - Automotive Services

ashlyn_warblow's avatar
ashlyn_warblow
Former Employee
2 years ago

Customer Story: 


An American collision repair company with over 200 locations across the country, providing auto repair services, painting, reassembly, and more. 

Industry: Services
 


Challenge

After a recent acquisition, the team was faced with adding 660 new devices to their network. A high priority was placed on their 51 Florida locations, which contained roughly 155 resources that needed to be migrated quickly as Hurricane Ian was approaching landfall

Solution 

LogicMonitor provided improved visibility and key information, while also facilitating information between executives and onsite techs with quick updates displayed in executive dashboards. 

Business Outcomes 

  • 660 new devices added 

  • Created efficient processes to prioritize repairs to affected locations

  • Improved visibility allowed for quicker repairs and minimized costly downtime

 

​Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.

Updated 8 months ago
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