Customer Story - Redcentric

 

Customer Story: 

Redcentric is a managed service provider that delivers highly available network, cloud and collaboration solutions that help public and private sector organizations succeed.

Industry: Managed Service Provider

 

Challenge

After a recent acquisition, Redcentric needed to migrate 7,500 devices within a strict 3 week timeline before the existing monitoring tool set for these environments was cut off, which would’ve left up to 300 customers with no visibility. 

Solution 

With the flexibility and efficiency provided by LogicMonitor’s SaaS-based collectors, the team was able to successfully migrate new environments quickly for full visibility and monitoring within their required time frame. 

Business Outcomes 

• 7.500 devices migrated within 3 weeks

• Repeatable implementation process for rapid integration of acquired organizations 

• Full visibility in a single pane of glass without any inconveniences of downtime for customers

​Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.