Can't tell if past alerts were during an SDT or not?!
I consider this a bug, but maybe it's WAD and needs to be reevaluated. When an alert occurs during an SDT, the "IN SDT" field for that alert gets set to True. This is good because the alert is during an SDT. The problem is that once the alert clears, even if it's still in an SDT, the IN SDT field gets changed to False. This is not good. Because it does this, there is no way to run a report on alerts for the week/month/whatever and tell which ones were during an SDT and which ones weren't. Example: We do patching every month and this causes some of our websites and servers to go down, and CPUs to spike, while things are installing and rebooting. We set these to an SDT because we know it's going to happen. When we go to run our monthly alert reports, we see lots of errors for uptime, ping, CPU, etc from the checks that ran during the reboot. We don't need to investigate these because they were during SDT which means they were expected. When I set the IN SDT field to False in the report, assuming it's going to then show me only the alerts that occurred outside of an SDT, that's not what I get. I get EVERY alert because that field gets set to False for every alert when it clears. I don't understand what the rationale is for doing this as it removes very important functionality for anyone who runs reports after-the-fact. Simply leaving the IN SDT field alone, when the alert clears, would solve this problem. If the alerts cleared while in an SDT, leave the field as True. If the alert cleared wile not in an SDT, leave the field as False. That way I can tell, and run reports on, which alerts were expected and which were not. ThanksReports UIv4 now available!
Reports UIV4 can now be toggled on at the top of the Reports screen. Check out some of the new features including: a revamped reports tree navigation new reports listing overview with search easy report action access This is a per user setting. You can also easily toggle between UIv3 and UIv4 to see what’s changed. The Reports support doc has a more in depth view of what’s now available. We would love to hear your thoughts on the new UI and know more about how we can improve!Need help on PaloAlto_FW_RunningConfigXML API configsource
Currently, the sole option is to collect/view the configuration xml when a change occurs. So,IsthereawayinLMtogenerateareportusingthePaloAlto_FW_RunningConfigXMLAPIconfigsource? or Is it possible to collect the configuration backup at any specific time interval? Thanks in advance :)Capacity/performance reporting via a 3rd party data warehouse
Hi Community, I’m hoping someone can provide some guidance on the best method or REST endpoint to pull granular performance/consumption data from? I’m asking as we’re looking to bring metrics like CPU, memory usage, uptime & storage consumption into our data warehouse. The best LM V3 REST endpoint I can find so far is “/device/devices/{deviceId}/devicedatasources/{hdsId}/instances/{id}/data”. Thanks
Using CUCM CDR Data for Reviewing Call History
I’m new to LogicMonitor and am looking to see if there’s a way to get a table of call history. We have CUCM sending over the CDR data and it looks like some of it is being pulled in, but I don’t see where I could generate a table with who made a call, who received it, the call duration, and timestamp at minimum.
