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pgordon's avatar
pgordon
Icon for Expert rankExpert
25 days ago

Reporting Improvements

I've been waiting for improvements to the reports section of LM for about two years now. Everytime I have asked about it, I've been told there's stuff coming but only after a bunch of other things get done first.
I need to be able to design a report and have it sent with the information I need in it attached in a file. The capabilities in the current report templates are lacking and I don't understand why the graphs don't look like the ones on the dashboards. I can't even control what order the data is listed in.
I've had several folks look at reports with me and they were very capable people and we just couldn't get the reports to do what I wanted.
Other than making UIv4 permanent, are there any actual improvements coming to the reporting section?

reports

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  • SuzanneShaw's avatar
    SuzanneShaw
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hey there!  We do, I am getting a product leader to provide more detailed insight.  Have you met with anyone here at LM to assist?  I am happy to coordinate

      • Sarah_Terry's avatar
        Sarah_Terry
        Icon for Product Manager rankProduct Manager
        10 days ago

        Hi pgordon -- We have a few smaller improvements coming soon: the ability to see historical SDT in alerts reports, and a new "month to date" option for reports, as well as a few bigger improvements planned for reporting later this year. Specifically we are aiming to allow more flexibility in reports through a new report type for metric reporting, and more usability by providing more insight into execution status. Happy to get on a call and go through more details - there is a lot going into that new metrics report type & we'd love your feedback. Just for some additional context, last year much of the improvement on the alerting side was on the backend, to make it easier & faster for us to support new report types, so it may not have been quite as visible but hopefully will speed up the improvements we are making this year. 

  • pgordon's avatar
    pgordon
    Icon for Expert rankExpert
    24 days ago

    I've had several folks look at reports with me and they were very capable people and we just couldn't get the reports to do what I wanted.

    I've already been through hands on troubleshooting a couple times and the product just does not do what I'm wanting it to do for reports. I want to know if reports are ever getting more functionality or improvements. If there's an ETA for anything coming that would be helpful too.

    • befuddled's avatar
      befuddled
      Icon for Neophyte rankNeophyte
      23 days ago

      I've heard the same thing and learned that you can't rely on LogicMonitor's "upcoming" enhancements. The reporting, for us, has very limited functionality. I feel your pain.