Any way to only generate alerts during business hours?
Hi, We have a Datasource that runs a script to check the status of a Job. That Job only runs during business hours (e.g. 8-5 M-F). We need a way to not have it check after hours. Option 1 was to set a recurring SDT. This would stop the notifications, but the checks would still show as alerts in the UI so we don’t want that. Option 2 was to set Time-based thresholds within the Datasource. However, that doesn’t let you specify Days of the Week anywhere so that also won’t work. Anyone have any other ideas on how we can configure this to only check and alert during business hours? Thanks.87Views9likes4Comments2021-12-15 US Office Hours
Thanks to Dave Femino with our Product Management team for stopping by with a demonstration of our new LM Logs search capabilities! Please fill out our survey to let us know how much you like our webinars. Here's a list of the questions asked and the times when they were asked. Q: [17:01] Very cool. Will those Aggregates be available as widgets to put on a dashboard?with the login issues that plagued many services providers today. is there a secondary portal we can access like tenantname2.lm... Q: [21:58] Unrelated to logs: Wondering if there is a way to do reporting on configs? Like an aggregate of a specific config for many resources OR all resources that have a specific string in a config, etc. I guess the other use case was having a way to aggregate a small config from many devices into a report. I didn't see that within reports but was hoping there might be some roundabout way to do it Q: [26:54] (This is long so if you want me to verbalize it I can.) We have some DataSources where the Collect script fails to run successfully, and in the Raw Data we get No Data for some DataSources and _no rows at all_ under Raw Data for other DataSources. In each case there are Datapoints which are set to raise an Alert for No Data, but that's not happening - apparently because the script is abending instead of completing. I've developed a work-around for custom DataSources, but we don't want to have to customize ones with this issue that are coming from the Core Repo. Any suggestions? ("Please contact Support" is an OK answer!!!) Q: [33:09] with the login issues that plagued many service providers today. is there a secondary portal we can access like tenantname2.lm...? Q: [34:20] Is this discussion a logging only or can we address alert levels and escalation chains? Q: [34:35] any plans on updating the mail lib Q: [35:15] I may need to verbalize my situation. I have multiple levels od support and need to direct alerts to 1st level for 30 minutes, ect Q: [44:08] Any plans to incorporate iperf or any other bandwidth testing tools into the collector? Anything that you can run on a Collector you should be able to wrap in a script, and then call that script from a DataSource. We're doing that with great success - although not the tools you mention. Do you have a link or example that explains this process more? Q: [46:35] can an event source output an info level alert. so far only warning (yellow) show up in my event source widget. Q: [47:40] I think I fully understand how Custom HTTP Integrations work, in that they originate from the LM infrastructure and not from Collectors. We would like to be able to have an Integration (or the functional equivalent of one) send the outbound HTTP/HTTPS call from an internal Collector instead. Any thoughts on something like a custom DataSource which could trigger a webhook, originating from a Collector? (I think such a DS would have to poll the Alerts API which might not scale well.) Q: [49:36] Is there any DataSource available for tracking Santa? Seriously though, is there a master go-to list of any / all public & private LogicModule collections that are not in Exchange? Post webinar note: Stay tuned here. I found some stuff and want to play around building what i can build. There may even be a blog post coming.13Views0likes2Comments- 4Views0likes0Comments
2022-04-27 - APAC Open Office Hours
27th APRIL 2022 - APAC Open Office Hours : How to add devices in LogicMonitor ? Managing AWS and Azure devices using Tag Filters . Managing Alerts on Eventsources . Please fill out the survey https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform4Views0likes0Comments2022-03-30 - US Office Hours
The 3/30 webinar had questions about: Alert rules Alert tuning DataSources Vs. ConfigSources and one at the end that we were not able to answer. (The answer was StackStorm!https://www.logicmonitor.com/support/stackstorm-integration-overview) The recording: Please fill out the survey:https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-03-30&entry.2116906043=US/Americas6Views1like0Comments2022-03-30 - EMEA Office Hours
Thanks for attending today's webinar. Please fill out our feedback survey. Questions asked: [2:00] How can I use LM for billing purposes? CLient wants to know what the total throughput is on a network interface per cycle/month ie 50 Gbps or 10 Tbps. I was thinking about converting the inOctetxt to a counter. sorry, dont need a rate. what you have done is perfect can you do 95th percentile? can you talk around the use fields in that report? start, end, max, = change% ? is this between periods or between the previous report? [9:52] Have you any experience of calling credentials e.g. SNMP v3 from an exteranl password manager e.g. 1password? https://www.logicmonitor.com/support/collectors/collector-integrations/vault-integration [11:23] Is there a way to stop auto discovery of resources from within Azure within Logic Monitor or AWS [15:19] I asked on the forums about manual topo mapping. The last time you recored this, it seems a piece was cut off. I built out the mario brothers world sample, but could not quite figure out all the steps such the actual linking database. I want to manually link multiple ping-multi instances (ran from the collector) to be dependant on a specifc router/interface status. So that will be instances being dependant on datasources. what is the 2nd method to get an erID allocated? [28:24] is any Data Source available to monitor HA WLC failover? [30:44] is there a way to show datasource counts as a big number? I.e. count the numbner of ping multi? I will try to post these datasources here soon. [33:28] I have a question about cluster alerting, have you been able to pass through a custom attribute into ServiceNow using the alert integration? Its an inherited field going to a custom field in ServiceNow Been playing around with the attributes n the ServiceNow intergration, just haven’t found the correct source field in LM yep, the mapping in ServiceNow isnt’ really an issue, its more the LM side [39:02] Since the new Network Interfaces ds was release (repalce interface 64) our alerts increased ny 1000s. mostly warning, interface status and flaps. Was it just me or did this happen to others? Still working through this. Thanks - I might need to use filters here to monitor critical interfaces only. Lots of end user ports that are not critical. [47:36] Are there any plans to release the capabilty to use Instance Descriptions more extensively in your portal? I want to be able to search for. description oin the rousources tab. I also want to be use these descriptions in widgets (DSIDESCRIPTION). Limited support for this currently.2Views0likes0Comments- 17Views0likes7Comments
2022-02-22 -APAC Office Hours
Thanks for attending today's webinar! Please fill out our feedback survey here. https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform Questions : (1) How can we check for Interface Utilization on Devices ? (2) How do i access Training Resources/Videos ? (3) How can we change Collector Size in LogicMonitor ? (4) How to increase or decrease Polling Cycle for Datasources ? (5) How to manage Historical Data in LogicMonitor ? Thanks1View0likes0Comments
Any way to only generate alerts during business hours?
Hi, We have a Datasource that runs a script to check the status of a Job. That Job only runs during business hours (e.g. 8-5 M-F). We need a way to not have it check after hours. Option 1 was to set a recurring SDT. This would stop the notifications, but the checks would still show as alerts in the UI so we don’t want that. Option 2 was to set Time-based thresholds within the Datasource. However, that doesn’t let you specify Days of the Week anywhere so that also won’t work. Anyone have any other ideas on how we can configure this to only check and alert during business hours? Thanks.