Forum Discussion

Lewis_Beard's avatar
Lewis_Beard
Icon for Expert rankExpert
3 months ago
Solved

Time-based escalation chains with 8-5 M-F and the inverse?

I’m trying to set up an escalation chain for a group where it does one behavior from 8-5 Monday through Friday, but also in the same escalation chain, we want anything OUTSIDE that time to follow ano...
escalation chain
time
  • Lewis_Beard's avatar
    Lewis_Beard
    3 months ago

    I think I missed something obvious so I’ll close the question.

    I missed the part where subchains are processed in order and that I can have a catch-all.

    I swore I read that page a couple of times before.

    Thanks! :)

Lewis_Beard's avatar
Lewis_Beard
Icon for Expert rankExpert
3 months ago

I think I missed something obvious so I’ll close the question.

I missed the part where subchains are processed in order and that I can have a catch-all.

I swore I read that page a couple of times before.

Thanks! :)