Forum Discussion

robertglass's avatar
3 months ago
Solved

Logic Monitor service now integration issue

hi, i have followed the documentation for setting up logic monitor with service now but when i test the alert delivery from the alert routing page I get a incident created in service now but I don’t ...
  • Joe_Williams's avatar
    3 months ago

    When you use the test function the data sent over is pretty minimal and missing a lot of boilerplate data.

    Try adjusting a threshold temporarily to set of a “legit” alert to verify the fields are or aren’t filling out properly.