mray
LM ConquerorJoined 5 years ago
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LM Conqueror
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Re: Best Practices for Practitioners: Collector Management and Troubleshooting
It's also super helpful to monitor your Collector. This can help you (or LM Support) pinpoint potential bottlenecks or performance issues. https://www.logicmonitor.com/support/collectors/collector-management/monitoring-your-collectorRe: Network Interface ID Persistence or: How I Learned to Stop Worrying and Love SNMP_Network_Interfaces
Another "edit" that has to live in the comments! In v2.23 of SNMP_Network_Interfaces, we added in an optional property instance.alias.removeIndex to remove the ifIndex from instance wildAliases. This is will mean you no longer need to edit the script yourself which is nice. More info in v215 platform release notes.Re: Community Forum request: Bug Reports
Sounds like we're talking two different things: bugs and product feedback I'm actually no longer in Support, but even so, I do still believe legit bugs should go through the proper support channels (i.e. support ticket/chat). That said, I do think this community can, and should, be used as a first line defense with troubleshooting and sharing ideas for solving issues. Feedback on the other hand, I believe should be made much more public. This could mean here in this community or some other customer facing feedback portal, where users can vote on features.Re: Creating a Custom Module based on OIDs?
If you did not receive the email: Confirm your company email rules have whitelisted these domains: logicmonitor.skilljar.com alerter@<portalsubdomain>.logicmonitor.com Confirm the emails are not being filtered – search "Training Account Verification" and check spam/junk folders Also note that you have to open the verification link within the same browser session that you have your LM portal open and with the same user logged in.Re: Creating a Custom Module based on OIDs?
+1 for the LM Academy course, here's a direct link: https://academy.logicmonitor.com/recorded-webinar-anatomy-of-a-datasource-snmp?next=%2Frecorded-webinar-anatomy-of-a-datasource-snmp%2F291038 Also, this learning byte: https://academy.logicmonitor.com/making-an-snmp-datasource?next=%2Fmaking-an-snmp-datasource%2F1329215Re: Bug Report: LogicModule Microsoft_SQLServer_GlobalPerformance
If using integrated auth, then the 'auto.' version of the connection string prop should still be present. Check that you've set this all up correctly https://www.logicmonitor.com/support/monitoring/applications-databases/microsoft-sql-server
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Open Beta Process During this open beta period, we are asking that your team members flip the toggle and explore all the new features and functionality while attempting to complete their workflows in the new UI. Any identified bugs or feedback on critical functionality loss will help us to ensure your success and value in this new offering. *Please note, depending on what’s discovered, users can always toggle back to the current UI and continue with their work. Identified bugs or Feedback can be submitted through the following routes: Bugs: Please submit directly through the “Submit a Support Ticket” option using your instance. The more specific you can be on where you experienced the bug, the better. Functionality Feedback: Please submit through the “Feedback” option in your LogicMonitor instance and include “New UI” in the Subject line to ensure it’s routed appropriately.
