Forum Discussion

Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
2 months ago

Creating a Custom Module based on OIDs?

Hi, We have some IBM MQ devices that we want to monitor.  We found some MQ items in the LM Repository, but those are for monitoring the MQ application.  We also need to monitor the device for CPU an...
Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert

When I click those links they take me to a n Academy login screen.  I fill it out and I end up in my company's LM portal.  I went to Training in there and it said it'd send me an email, but I never received anything.  Hmm.

mray's avatar
mray
Icon for LM Conqueror rankLM Conqueror
2 months ago

If you did not receive the email:

  1. Confirm your company email rules have whitelisted these domains:
    • logicmonitor.skilljar.com
    • alerter@<portalsubdomain>.logicmonitor.com
  3. Confirm the emails are not being filtered – search "Training Account Verification" and check spam/junk folders

 

Also note that you have to open the verification link within the same browser session that you have your LM portal open and with the same user logged in.