Volume Capacity- Drive is missing

Question

Some servers are not monitoring J Drives anymore. There is J Drive in Physical Disks but not in Volume Capacity. In Audit Logs there is information about new instances being found and some instances disappeared from host but there's no explanation why. Drive exists on the host. I attached screenshot.

In Global Definition I run Active Discovery on WinVolumeUsage and there were discovered Drives except the J Drive. Also, received a Active Discovery- 3 instances being filtered out- I attached screenshot.

Were there any recent changes in Logic Monitor? I didn't update any modules so that is not a cause.

stuart_weenig · Answer

That part of the UI lacks discoverability, but each of those filter rules can be clicked on to show which items were filtered out by that rule. That will let you know if the instances are not discovered because they do not meet the criteria to pass through the filter.

lucjad · Answer

I clicked on the J Drive and it says Filtered Out Messages of Capacity Greater Than 0. This Drive's Volume was monitored for months and now it's just not there.&nbsp;

stuart_weenig · Answer

Is there any reason WMI would think that the drive has 0 capacity?

lucjad · Answer

Not sure. There were no recent changes to the host or Logic Monitor's configurations. What else can I check? This also happened to other server being monitored in LM.&nbsp;

stuart_weenig · Answer

Hm, try running:
Get-WmiObject -Class Win32_Volume | Select-Object Name, Capacity
On the target machine. It should tell you what the OS thinks the capacity of the drive is. If the capacity is null or 0, LM is doing what it's supposed to. If the OS says it's got a non-zero capacity, then LM is broken and you would want to take it up with support.

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Volume Capacity- Drive is missing

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