Feature Request: Alerts Clear Customization
It would be a great feature to allow customization when alerts clear in the Manage Alert Rules. Currently its off or on. Currently our escalation chain includes a phone call for Critical alerts as well as an integration with our ticketing system on Stage 1. When that alert clears, we still want the clear alert to go to our integration, but we don't want to trigger a phone call.
Scale Computing HyperCore modules
With more and more customers looking to switch from VMware to Scale Computing HyperCore due to increased licence costs, it would be good if there were modules directly setup to cover collecting metrics e.g. Datasource, ConfigSource, PropertySource etc I'm sure the industry is going to be moving at large scale from VMware to Scale Computing HyperCore so it would be good to get this on the LogicMonitor radar. Thanks
Add “Low” and “Informational” Severity Levels to Alignment with ITIL Framework
In an MSP environment, it's important to align the monitoring system severity levels with that of the ticketing system. Please consider adding the following severity levels: Low – For alerts that indicate minor issues or early signs of potential degradation, which do not yet require immediate action. Informational – For non-actionable alerts such as status updates, successful job completions, or environmental observations.
Feature request: SDT timings similar to Patch Tuesday schedules in Azure
Basically within azure you can schedule patches for the second Tuesday of the month +n days so you can apply patches the Thursday after patch Tuesday, which doesn’t necessarily fall on the second Thursday of the month, Take the current month as an example, the second Thursday falls before patch Tuesday Would love a feature option with SDT to accomplish this for more automation instead of having to set up an SDT for patching every month.
Dashboard Interlinking
Hi Team,<br><br> Is there a feature available to interlink dashboards? As per our requirement, when clicking on a device in the dashboard, it currently redirects to the resource tree info page. However, we need it to redirect to the graphs page instead.<br><br> If this isn't feasible, our alternative is to redirect to a new dashboard, passing the device name as a token.<br><br> Regards,<br> Sreekanth
Alert Exports : Please add export to CSV option
From the Alerts Option, I can build my custom alert (filtered on Datasource, group etc). Select the time period. Then.... I need to take a screenshot to send it to someone. Or start the work again with an Alert Report. Can we get an export to csv/pdf option?
Alert Tuning : Please add export to CSV option
This comes up on a weekly basis for us but can you please add the ability to export all the items displayed on the Alert Tuning tab to a CSV. Many clients, dev groups ask us for a report on all the metrics that we are monitoring for a group of devices, location, technology and what thresholds are in place. The alert tuning tab has exactly this info but we cannot share with anyone in a meaningful manner. The "Threshold Report" is not a viable option as it spits out EVERYTHING and quickly maxes out on the 50k line limit. We just need the Entries listed in the Alert Tuning tab when clicking on a any device in the tree.
Dashboard widget title sizing/centering
When making a widget, the required name cannot be scaled nor centered to the widget size. This causes an unreadable widget on bigger screens. The only workaround we currently have, is using a HTML widget, but this does not look great due to the names being a requirement. Currently, widgets look like this, you can imagine the Criticals text is very hard to read from a distance. Increasing the scale would benefit greatly on bigger screens. Placing the name in the center is an additional +.Tabbed Dashboards
Hi, Take this example: 2 dashboards that have different widgets. This is a common theme for us to avoid a really bloated dashboard. In some instances we have more than 2 for each 'service', so the dashboard list is also long - we're an MSP so have 'duplicate' dashboards for each customer. Instead, what would be really good is we could have tabbed dashboards. So in this example we would have a single 'SQL Server' dashboard, but at the top we have tabs for: Operations Performance Alerts A B C and so on (sorry for the MS Paint job!!!): Should be an option to configure a default tab on dashboard load and change the order of the tabs. And maybe even capability to lock tabs based on user permissions. Will submit this via the Feedback process but wanted to post here first so I have something to link to which includes sample pics. Thanks
