Taking automated actions on alerts
Hiya, I've been thinking about having LogicMonitor take corrective actions on some tasks. For example archiving files if a drive is getting close to full. I know that LogicMonitor does not have any event action abilities based on alerts, where you can run something when an alert occurs. I know that you can write scripts for DataSources, and you can do anything in a script so in theory you can have a DataSource do the cleanup during a check. I just feel there is little reason to do that as you are basically just using LogicMonitor as a glorified centralized Task Scheduler. - Thresholds are checked AFTER the script is run, so you can't use LogicMonitor's thresholds, SDTs or other functionality. The script would need to hard code threshold or have them placed in properties. - DataSource scripts have a limited time to run (default 2min I think), so it needs to complete fast or kick off a separate process. - Might be possible to implement Custom HTTP Integration, but that would require some endpoint to receive and act on it. I also think there is a limit on how many integrations you have and might be too limited to have one generic integration. I'm just talking out loud here and wondering if anyone else has thought about or implemented something like this. Thanks!24Views1like1Comment
Script/API to automate phone call to IVR server
Hi all, I'm trying to find ideas, scripts, processes for a function our customer approached us with. In short, they want LM to place a call once per hour to the Interactive Voice Response application to ensure the IVR system answers the call, prompts are being displayed, and host database connection is established. My only is guess is to somehow create a Datasource that runs a script to interact with an API that somehow makes a phone call and then displays information as a result. I would like to know if this already part of LM or would need to be heavily developed in-house or is even remotely possible to implement. If you have had any success with this type of monitoring, I'd appreciate your insight. Thanks much6Views0likes4CommentsCustom reports
I have a requirement to automate reporting which is straightforward. However I also have a requirement to have the report include our company logo and use formatting of our choosing. The idea would be to have these reports automatically generated and delivered to customers without manual intervention. Hopefully this is a feature which I have yet to discover and if anyone has cracked it I would love to know the process.Solved6Views0likes2Comments
