Disable Active Discovery at the Device and Parent Folder level
We've come across an issue where it would be really helpful to disable active discovery at the device level and/or the parent folder level. The issue popped up when we added lots of APC UPS devices to LogicMonitor. For some odd reason, the UPS's trigger "Unauthorized Access" alerts when snmp gets/walks are run against them for OID's that don't exist or are not applicable to them. So now, they are spamming the network team everytime an snmp datasource triggers active discovery even when that datasource will never apply to the device. In the case of these UPS's, a one time or ad hoc discovery is totally sufficient.0Views3likes2Comments
Disable Alerts on Active Discovery for specific instances
Hello, I recently had a case where we were trying to find out if there was a way to disable alerting on specific instances during active discovery. Currently we have instances that are discovered via snmp that we do not want alerts to be enabled since some networks we are monitoring are test networks. To turn these alerts off, we have to manually find the instances and turn off alerts from there. For LogicMonitor Support, the case number was54822.5Views0likes2Comments