ContributionsMost RecentMost LikesSolutionsMicrosoft Teams We recently moved from Slack to Microsoft Teams. I would like to get our alert integration working. Does anyone have a writeup of doing this? Re: Basic Zendesk Integration Chris, I'm working on implementing this and the test's all work correctly. However, tickets are not being created when alerts fire. I have case#83246 entered to see if I can get some assistance and hopefully we can get this flushed out. Re: Basic Freshdesk Integration NM, I was referring to Zendesk, not freshdesk.