Kirby_Timm
Joined 2 years ago
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Re: Programmatic Ping Alert
Yeah, already preaching the “we need a new firewall” and it should be happening this year. I was just hoping for something I might be able to do in the meantime. My programming skills consist of 10 print “hello” 20 goto 10 So not likely to be something I’ll be programming anytime soon. Oh well. Thanks for the reply!8Views1like0CommentsProgrammatic Ping Alert
We currently lack the ability to white list domain names on our firewall, so I have to do everything via IP. Recently I’ve come across an issue where a company won’t give me their external IP’s because they can change, or so they say. For several weeks I’ve pinged the IP’s and it has always been 1 of 4 IPs. Has anyone created some kind of ping alert that does something like “ping easypost.com and api.easypost.com if the IP’s returned are not in 169.62.110.130-169.62.110.133, alert me” I’m not much of a programmer myself so I’d need something pretty “plug and play”. TIA!Solved50Views6likes3CommentsWhat happened to chat support?
Over the last week, I’ve been popping into the support section, just to see if “chat” is available. Not once in the past week when I’ve randomly checked has chat support been available. What gives? It used to be that I could pull up live chat and get a tech within 30 or so minutes, depending on how busy they were. The last few support tickets I’ve had, I’ve hadto do email support which really slows down the process. This was the primary reason behind why I started just randomly checking if chat support was available.Solved167Views13likes3CommentsTesting Ping latency but not increasing my licensing cost
I’ve got 2 sites that are overseas. For simplicity let’s call them sites A and B. They both connect back to HQ via VPN tunnels over an SDWan connection. Site A has a local logicmonitor collector and Site B does not. Occasionally the SDWan will have issues. LogicMonitor will alert me that there is an above average ping RTT between the collector at HQ and site B (the site with no local collector). Since site A has a local collector, the ping is always about 1ms. What I’d like is to have a ping sensor that’s going to run over the VPN to both sites. This way if I’m getting a high RTT alert and it’s both sites, I’d start my investigation with the SDWan provider. If I’m getting high RTT alert but it’s only 1 site, then I’d start my investigation with the local ISPs. I can think of a few options but I don’t like either of them. 1. I can ditch the local collector at Site A and have him huff all the SNMP data over the tunnel to the collector at HQ, just like Site B does. I really don’t want to push that data over the wire when I can have a local collector right there. 2. Internal Web Ping, this works great but is apparently not part of my licensing structure. I already pay LogicMon like $$,$$$/year and I’ve no interestin increasing my costs. Suggestions on how I can accomplish what I’d like to do?Solved70Views13likes6CommentsRe: VPN Tunnel Monitoring
20 minutes ago, Austin Culbertson said: @Stuart Weenig In our case (and likely in Kirby's case, as evidenced by his statement that he sends a ping along the tunnel), our tunnels are going idle, due to no traffic traversing them. There is a way to configure keepalives to keep the tunnels active, but that takes some configuration, and I'm not 100% it's always supported by the remote endpoints? It's always possible there is an OID that I've simply never been able to find that reports this 'Down reason,' but I'm going to guess there's a decent chance that your circumstances (a backup device) might be different (though, still helpful!). Yes, you're correct. The tunnel is going "down" because of an idle timeout, which in my opinion, shouldn't warrant an alarm in LM. I could change the timeouts on the tunnels in the ASA but I don't really see a good reason too. IMHO if there is no traffic going through the tunnel than it should shutdown until it's needed again. I just don't need an alarm telling me the tunnel shutdown because of an idle timeout. I don't think there is any OID that gives LM that info though and I'm not sure how one could do it programmatically either.8Views0likes0Comments