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pgordon's avatar
pgordon
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2 years ago

Using CUCM CDR Data for Reviewing Call History

I’m new to LogicMonitor and am looking to see if there’s a way to get a table of call history. We have CUCM sending over the CDR data and it looks like some of it is being pulled in, but I don’t see where I could generate a table with who made a call, who received it, the call duration, and timestamp at minimum. 

CDR
cisco
reports
voip

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  • pgordon's avatar
    pgordon
    Icon for Advisor rankAdvisor
    2 years ago

    Awesome, that is where I’ll direct my attention then. Thank you both!

  • Stuart_Weenig's avatar
    Stuart_Weenig
    Icon for Legend rankLegend
    2 years ago

    @Stuart Weenig - FluentD is the most widely used option but there are OTel collector and LogStash options as well, depending on the use case. Search for “Log Files on Disk” on this page.

    Can you install an OTel collector on the same box as a regular collector?

  • pgordon's avatar
    pgordon
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    2 years ago

    @Stuart Weenig Probably, I’ll have to look more into it

  • Kellena's avatar
    Kellena
    Icon for LM Champion rankLM Champion
    2 years ago

    @Stuart Weenig - Yes, you can install an OTel collector on the same box as a regular collector. However, that box will then need to share its resources with both collectors. Depending on the log streaming requirements, this could impact the performance and capabilities of the regular collector.

  • Stuart_Weenig's avatar
    Stuart_Weenig
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    2 years ago

    Yeah, that’s why i was thinking the ability that the otel collector has to push local logs into LM logs should be built into the standard collector. If there are no log sources for it, it wouldn’t take any additional resources from the collector.