Forum Discussion
Most likely issue is the ping not resolving to the right IP address. 2 devices in Logic Monitor are added as Listeners- they are both multi-subnet Listeners- ping is trying to hit one of the secondary IPs instead of online listener IP. So it just fails until TTL expires and it retries and we get lucky it starts to ping the right IP address until TTL expires and retries again.
- Mike_Moniz4 months agoProfessor
You can change the device in LM to use IP addresses instead of fqdn in the "IP Address/DNS name" field.
I'm assuming "mutli-subnet listeners" means the server is multi-home and has multiple nics/ips which allow it to connect to different subnets without routing.
- lucjad4 months agoNeophyte
So the problem is that I can't assign one IP because every time there is a failover it will switch between those 2 IP addresses and if there's just one IP assigned to device in Logic Monitor and it will pick other IP from the subnet it will recognize it as incorrect. FQDN of listener resolved Host Status issue but didn't resolve the Ping issue.
- Mike_Moniz4 months agoProfessor
Perhaps you need to make the collector multi-homed too? So it is also on both subnets and can reach either IP. Or you may need to install the collector software on the listener server itself. I would suggest the former though.
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