RickRod
Neophyte
NeophyteServiceNow Integration - Auto closing alerts
Greetings! Our ServiceNow/LogicMoitor integration has been in place close to 2 years now. Recently, one of our Infrastructure Engineers asked if it were possible to delay the auto-resolving of a ti...
Hi RickRod​ - This is wouldn't be supported by LogicMonitor, but is possible via a ServiceNow Business Rule or a customization of the Transform Map in the LogicMonitor Incident Management app within your ServiceNow instance
