Forum Discussion

Matt_Whitney's avatar
Matt_Whitney
Icon for Expert rankExpert
20 days ago

Migrating to new UI Settings page erased our customizations

Just an FYI to other users... when LM retired the Settings page of the old UI on 4/30, they also erased all of our customizations to Alert Message templates. Who knows what other settings were overwr...
Sarah_Terry's avatar
Sarah_Terry
Icon for Community Manager rankCommunity Manager
16 days ago

Hi Matt_Whitney​ sorry to hear this & for the inconvenience caused. Did you report this to support? I'd like to look on our end to see if this is something we can correct for you. Thanks!

Matt_Whitney's avatar
Matt_Whitney
Icon for Expert rankExpert
11 days ago

Yes the support ticket was 00281460. We were not able to find a way to recover the values which were overwritten since nothing was recorded in the audit logs.