Rate Limit Throttle Message Disable
"If the number of alerts delivered to the chain’s initial stage exceeds the rate limit, then a throttle message is sent to the individuals assigned to that stage. The message states that the number...
Forum Discussion
Just now, grantae said:Is it possible to specify that I want all Throttle alerts to do something specify, like go to a different email?
No, as far as I'm aware, this isn't possible. The throttle limits are per escalation chain, not per alert/alert rule.
It looks like Cherwell has a REST API, which means if they built in the ability to create tickets into their API, you should be able to do it pretty easily with LM. Just depends on Cherwell's capabilities.
