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Dominique's avatar
Dominique
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3 years ago

Ping Failing from collector to device and back?

Hello I am getting errors:“VIPEIEEMP01 is suffering ping loss. 100.0% of pings are not returning, placing the host into critical state.” “The host VIPEIEEMP01 is down. No data has been received”   ...
Dominique's avatar
Dominique
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2 years ago

Interesting, I haven't run into that yet myself. I typically have collectors located on the same network segment as the devices being monitored so not hitting firewalls, but some situations do go thru some. Is this specific to Windows or Linux Collectors?

Hello,

It is a Windows Server 2019 Standard for the client VIPEIEEMP01, Windows Server 2016 Standard for the “preferred” collector VIPLGCMON02. 

The Client has an external IP, so it is attached to the closest Datacenter for its collector.

Thanks,

Dom