Forum Discussion

Dominique's avatar
Dominique
Icon for Advisor rankAdvisor
3 years ago

Ping Failing from collector to device and back?

Hello I am getting errors:“VIPEIEEMP01 is suffering ping loss. 100.0% of pings are not returning, placing the host into critical state.” “The host VIPEIEEMP01 is down. No data has been received”   ...
Joe_Williams's avatar
Joe_Williams
Icon for Professor rankProfessor
2 years ago

We have observered similar issues with Ping failing via the collector application but not from the OS it self. A restart would resolve the issue for awhile. What we found was adjusting the threadpool for Ping to fix our problem. It seems the collector would max out of threads for ping and then just start failing. After adjusting the threadpool count we didn’t encounter this issue again.