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maxwellpinna's avatar
maxwellpinna
Icon for Neophyte rankNeophyte
2 months ago
Solved

Help with .. "is schedule down" notice.

Recently a user created an SDT on a resource to intentionally do some maintenance on it. LogicMonitor emailed us an alert that the resource: The host <hostname> (<ip address>) is scheduled down fro...
  • Mike_Moniz's avatar
    Mike_Moniz
    2 months ago

    I believe there is an option in the Alert rules for "Send status notification for Acknowledge or SDT" which you can switch off to stop that.

Mike_Moniz's avatar
Mike_Moniz
Icon for Professor rankProfessor
2 months ago

I believe there is an option in the Alert rules for "Send status notification for Acknowledge or SDT" which you can switch off to stop that.

maxwellpinna's avatar
maxwellpinna
Icon for Neophyte rankNeophyte
2 months ago

Thank you for pointing me there. This appears to be a situation where staff set the Alert Rules up years ago and they just work so no one could easily recall this and we just needed a little guidance to find it.