Forum Discussion

Anmolk17's avatar
Anmolk17
21 days ago

Heartbeat Calculation Methods

Hey Guys,

I am fairly new to LM, so forgive me if this naive but I am unable to figure out how Lm calculates heartbeat especially in cases where ping is not working.

From the only documentation page, I understood Ping, SNMP , WMI and so on build-in collection methods. What are the other methods ?

For example: I have a linux server which I am monitoring via SSH and ping is not working. And since SSH doesnt count as it is a scripting method, So I looked at Port datasource which has "webpage" as collection method and it turns out heartbeat is updating based on this only.

Now, I would really like to know which other methods participate in this calculation ? 

 

Thanks

AK

6 Replies

  • Mike_Moniz's avatar
    Mike_Moniz
    Icon for Professor rankProfessor
    21 days ago

    I believe it's all other methods but Script and BatchScript. Aka, the scripts don't update heartbeat unless there is code in the script itself to do it.

     

    • Anmolk17's avatar
      Anmolk17
      21 days ago

      So are you saying a collection method like DNS will also update heartbeat ?

      • Mike_Moniz's avatar
        Mike_Moniz
        Icon for Professor rankProfessor
        21 days ago

        That is how I'm reading the documentation, but your right that it wouldn't make that much sense for that particular method to update it.

        You may need to reach out the support to see if they can get you a complete official list. I generally don't run into too many problems with heartbeat until it alerts but I find the device is still ok.

  • Anmolk17's avatar
    Anmolk17
    21 days ago

    If anyone has this list of collection methodsā€¦do let me know please. Thanks