Heartbeat Calculation Methods
Hey Guys, I am fairly new to LM, so forgive me if this naive but I am unable to figure out how Lm calculates heartbeat especially in cases where ping is not working. From the only documentation pag...
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Mike_Moniz
Professor
ProfessorI believe it's all other methods but Script and BatchScript. Aka, the scripts don't update heartbeat unless there is code in the script itself to do it.
So are you saying a collection method like DNS will also update heartbeat ?
- Mike_Moniz
That is how I'm reading the documentation, but your right that it wouldn't make that much sense for that particular method to update it.
You may need to reach out the support to see if they can get you a complete official list. I generally don't run into too many problems with heartbeat until it alerts but I find the device is still ok.
Usually works fine when ping is working but we have scenarios where ping is not enabled. Sorry to say but LM support has been really disappointing as of now. I have a case open but they are telling me that may be your collector has more load due to which heartbeat is getting calculated in 5 mins 😂
