Escalation Chains for bank holidays vs standard weeks

Good morning Suzanne (here in the UK anyway), hope you are well!

I received a response from the Support team within our portal which basically just talked us through building time-based escalation chains, which we already know how to and it didn't address the question I asked.

After a quick Google search, I can also see that others have posed the exact same question as me, the most historic I could see being 11 years ago! Neither of which have been addressed by LM:

Add ability to treat public holidays (arbitrary dates) as ''weekends'' | LogicMonitor - 327

Bank holidays and alerting | LogicMonitor - 6371

Would you be able to point this post in the right direction of someone so I can at least get acknowledgement there is no better method of managing the bank holiday periods than the method we are planning to above (below to summarise):

- Build separate Bank Holiday escalation chains for each of our teams, amending the times of the Escalations as per the bank holiday period

- Manually swap over our stand Escalation chains to the bank holiday chains for 92 alert rules prior to the bank holiday period

- Manually swap back to standard escalation chains for 92 alert rules post bank holiday period

I think this method would work, however it's very time consuming as I'm sure you can appreciate. Any advice you and the team have to improve this, or the dream scenario of having a roadmap item for this in the future would be welcome by more in the community than just us I'd imagine :)

Many thanks,

Dan