6 years ago
Bank holidays and alerting
It would be very welcome (read as: required) that we can mark days as a bank-holiday. During these days we normally have no staff on site and alerting should be done in a different way as on normal working days. Last week we had a production incident which was not routed correctly due to the fact nobody was in the office on Public holiday.
My ideal situation would be something like this:
- 1. Be able to create a custom list of dates (just a single list) on which monitoring should act on in a different way.
- 2. On the alert rule "time based chain" add an extra "day" besides Mon-Sun (i.e. called special)
- 3. if an alert arises it should first check if the now() moment is in the special list. It true, act on that. If not continue normal processing.
Thanks a lot!
Jeroen