Take the "Robot" Poll!

@Cole McDonald @Stuart Weenig I am totally with you, I hate having to go to Support with any brand, so I do all me research and exhaust my options, before I resort to chat!  Sadly though the reality is that we are often the minority when it comes to support, in my experience with building support bots, they are typically built for the 80% of the people who do NOT do research 😟