Website Service Overview Report that doesn't tick downtime for SDT

Annie, I'd second the option on the widget for this too. Following the same guidelines as the count no data as available. SLA calculations are typically said that percent available is unscheduled downtime. So excluding scheduled downtime would be acceptable. 

It'd be interesting to know what the excluded times were as well, but that's a whole different thing that'd prob be better in a report than a widget.