Exclude Scheduled Downtime from SLA Reports
Could we have an option on the various SLA reports to exclude scheduled downtime?
It would allow us to give the customer and accurate SLA report, as the period that we have scheduled is exclu...
Forum Discussion
After speaking to LM about this, I see that the SLA Report already includes this functionality, but only for Devices. I'm told that this will be moved to the SLA Widget for Devices in an upcoming sprint (no guarantee, but he was optimistic it would be in the next couple of sprints). However, neither of these addresses Services. Neither the SLA Report, nor the SLA Widget, have a way to exclude SDT for services.
