Exclude Scheduled Downtime from SLA Reports
Could we have an option on the various SLA reports to exclude scheduled downtime?
It would allow us to give the customer and accurate SLA report, as the period that we have scheduled is exclu...
Forum Discussion
...Also, Annie's response on Sep 2, 2016 wasn't helpful...telling us that there are unrelated changes to the SLA widget doesn't address the requested feature at all.
